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  • Front. Apple - Pre-Owned iPhone 11 256GB (Unlocked) - Black.
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Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Black

Model:
MWL12LL/A
SKU:
6505706
Your price for this item is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 55 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the excellent condition and quality of this pre-owned iPhone 11, with many praising its appearance and functionality. Positive feedback also highlights the ample storage space. However, some users experienced issues with battery life, reporting that it degraded sooner than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 55 reviews
  • Cons mentioned:
    Battery life

    Battery life is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy with this product! I have been a Best Buy customer for many years and feel as if this was deceptively advertised! It looked good but came in a flimsy carboard “box”. It was unlocked (which was good) but came with a battery that already needs to be replaced - we just activated in today - 12-27-23

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stepdaugthwr is in love wiht her iphonegood quality

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Red

    I would recommend this to a friend

  • okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was fine for the price and it work well considering it not being new

    I would recommend this to a friend

  • Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.. cousin love the phone. Minor scratches on the screen but not overwhelming.

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - White

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in great condition, love it! Am very happy with everything.

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Purple

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Replacement phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came perfect I have no complaints. thanks would recommend

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Green

    I would recommend this to a friend
  • Pros mentioned:
    Phone

    Decent enough

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a decent phone to use. I sent it as a gift. Liked the item

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Red

    I would recommend this to a friend

  • dissapointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited for this phone but when I got it, the speaker didn't work. It has literally no other issues but I had already left the country with it in tow as a gift. So I didn't realize until too late. Please check it immediately to make sure everything works!

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Red

    I would recommend this to a friend

  • Unlocked and refurbished iPhone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter and I love it. I actually have the same one in mint green. Unlocked and refurbished is the way to go especially if your on a budget.

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Purple

    I would recommend this to a friend

  • Iphone 11

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two 2yrs ago and still an awesome phone

    I would recommend this to a friend

  • Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this phone is used, it runs like new. It's in great condition and worth the price in my opinion

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Purple

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Never Buy Refurbished from Best Buy Again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought refurbished phones before so I was pretty confident since Best Buy was pretty reputable. But Never will I buy from Best Buy again. iPhone came with screen cracked, back of the phone was cracked, and battery in poor working condition. Which I had to go to apple to get repaired.

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Purple

    No, I would not recommend this to a friend

  • Good condition

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks quite new. After one year it’s still working like a champ

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - White

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    iPhone 12

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last long. Horrible battery and gets hot quick

    No, I would not recommend this to a friend

  • eh could be better

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember purchasing this item.... it came with scratches so I returned it.. but the shipping and everything else was quick!

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Red

    I would recommend this to a friend

  • Perfect for anyone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid loves her phone, color, style, specs. Good buy!

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Green

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Don't buy this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there was a 0 stars I would make it 0 stars for my rating. This phone has no data at all I tried with cricket and at and t and both providers say the phone is broken. Sure it looks pretty has great storage but it is only useful if your using wifi.

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Red

    No, I would not recommend this to a friend

  • The best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my birthday. It works really good there’s nothing wrong with it

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Green

    I would recommend this to a friend

  • No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this phone is great hold charge and just a great phone

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Red

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Iphone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Minor blemish. Very satisfied!!

    I would recommend this to a friend
Page 2, Showing 21-40 of 55 reviews
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