Customers find value in the excellent condition and high-quality camera of this pre-owned iPhone 11, frequently praising its performance and ease of use. However, some buyers noted concerns regarding battery life and the condition of the screen, with a few reporting minor scratches. The phone's price point also received positive feedback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,007 reviews
Rated 5 out of 5 stars
It's All Goodie!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hey Guys, So far so Goodie! I'm very happy with this phone pretty much new! no bumps dents nor scratches the volume and notifications are Superb! I took a chance and it worked out Thank The Most High, Smooth about to buy me a clear case, just bought a new p@psocket Grip :0) and tempered glass for screen...the switch was easy too from Android to iPhone. Everything went right over :) worth every penny! TY Best Buy! This iPhone does a lot having fun with it very precise Yello! IOS world !
This reviewer received promo considerations or sweepstakes entry for writing a review.
Generally I was satisfied with this previously owned iPhone. I liked that I could pick it up the same day as I purchased it, as I had a small window of time to get it. The price seemed fair until opened and inspected it and found multiple scratches on the glass! I had purchased it as a gift and did not have the luxury of returning it as I was leaving the country in a few days. When I tried to connect to someone in the store where I bought it, I was told multiple times that I was not allowed to talk to anyone in the store, only the international customer service line. The teen who got the phone was gracious but I was embarrassed and disappointed for her, and angry with my buying experience from Best Buy. Guess it pays to have Amazon Prime in these situations. Could have returned and got a new one within a day...
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received the phone earlier today and it was great soon far. No scarthes. The sound and audio works good.the camera quality and everything. Looks like a new phone
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my iPhone 11 I purchased. It was a very good deal compared to other places. No problem in getting it activated. Great customer service in store.