Customer Ratings & Reviews

Absolutely love this refurbished phone works perfectly like brand new costumer service was amazing I 100% recommend by refurbished phones from best by thanks so much

The phone is amazing. I got it for my little brother for his birthday. He loves it. The battery percent is good no problem with the phone so far.

So far, so good. I enjoy Apple’s products, and an inexpensive price.

Great condition , easy to set up .. great help from customer service.. indeed best buy has quality in staff!

Generally I was satisfied with this previously owned iPhone. I liked that I could pick it up the same day as I purchased it, as I had a small window of time to get it. The price seemed fair until opened and inspected it and found multiple scratches on the glass! I had purchased it as a gift and did not have the luxury of returning it as I was leaving the country in a few days. When I tried to connect to someone in the store where I bought it, I was told multiple times that I was not allowed to talk to anyone in the store, only the international customer service line. The teen who got the phone was gracious but I was embarrassed and disappointed for her, and angry with my buying experience from Best Buy. Guess it pays to have Amazon Prime in these situations. Could have returned and got a new one within a day...

Hey Guys, So far so Goodie! I'm very happy with this phone pretty much new! no bumps dents nor scratches the volume and notifications are Superb! I took a chance and it worked out Thank The Most High, Smooth about to buy me a clear case, just bought a new p@psocket Grip :0) and tempered glass for screen...the switch was easy too from Android to iPhone. Everything went right over :) worth every penny! TY Best Buy! This iPhone does a lot having fun with it very precise Yello! IOS world !

Came perfectly looks exactly like the picture no cracks it was protectable

its perfect, exactly what i was expecting. 10 out of 10; 5 stars ⭐ - thank you so much best buy!!

Very affordable! You better run and get you one. There wasn't no scratches no problem of any sort at all!

I received the phone earlier today and it was great soon far. No scarthes. The sound and audio works good.the camera quality and everything. Looks like a new phone

I love my iPhone 11 I purchased. It was a very good deal compared to other places. No problem in getting it activated. Great customer service in store.

Was a perfect phone for my 14 year old daughter. Works great So thankful for Best Buy

Great phone works perfectly just as advertised highly recommend

Bought the iPhone 11 as a gift. It arrived very clean and without any scratches or scuffs. The gift was very well received,

Great phone and customer service is great, would buy again.

I love my phone! Bestbuy had the best price and I knew I could trust them to deliver an excellent product without issues.

work great, I would buy a reconditioned phone anytime with the very helpful geek squad behind the product functionality

I like it because Is in good condition and on top of that I like iPhones

The device looked brand new love Best Buy for a good price

Awesome service. Awesome phone. Great experience. Money well spent.