Customer Ratings & Reviews

I recently purchased a refurbished iPhone 11 from Best Buy, and I am genuinely impressed. The phone arrived in excellent condition—not a scratch, ding, or mark on it. It looks and feels brand new. The battery health is strong, performance is smooth, and all features (camera, FaceTime, speakers, etc.) work perfectly. Best Buy’s refurbishment process clearly goes the extra mile. The phone was clean, securely packaged, and easy to set up. I appreciated having the added peace of mind with Best Buy’s warranty compared to buying from random third-party sellers. If you’re looking to upgrade without paying full price, this is a fantastic option. High quality, great value, and an overall seamless experience. I’d absolutely purchase a refurbished device from Best Buy again

Great phone was just what I expected unlocked and easy set up smooth I’ll be taking this phone out the country customer service experience also they were all very helpful and informative

This iphone was exactly how it was described ~ perfect for my teenager who did NOT need the newest iphone. I was a little hesitant at buying preowned but it was a great experience!

My new phone is great, looks brand new and works perfect

It’s been over a year since I bought this phone and it’s working great I love it so much. Everything is working fine and I love it. You should 100% get this phone. It is excellent literally brand new.

The phone was in excellent condition. Battery life was really high. I got it as a gift for my sister. She was happy to get her first iPhone gift.

Recently I got a used Iphone 11 with Best Buy. This is the second time ive done this because its so affordable. I got my phone for $390 on a 3 month lease which is amazing to me. No cracks no glitches. Would recommend and would come back again.

Awsome device. Kid cant get enough of it. its definitely doable for my teen..

This is a great phone. Works fine. Looks brand new. The battery life could have been better, but it can always be replaced. Will buy again.

Its not the latest, but still a very good alternative. It delivers superb camera, fast performance and excellent battery life, making it the iPhone to buy for many people, especially after Apple cut the price once again.The cameras are very good, thanks to an ultra-wide lens and a Night mode for better low-light performance.

Phone was in impeccable condition and it works perfectly even though it was an open item

Bought as a gift for my mom. A good upgrade from the 6plus. Good price, good quality

The performance is smooth and fast, ideal for streaming, productivity, note-taking, or creative work. Whether you’re using it for school, business, or entertainment, this iPad delivers reliable performance and a premium Apple experience.

I bought this phone for My mother in law as a gift to upgrade from her iPhone 7plus and she absolutely loves it! She loves the camera quality, and the smooth running of the phone compared to her other, definitely worth the buy!

Excellent condition! Works exactly a should. Unlocked for any carrier so easy to use on any prepaid network also! Super easy to set up also!

Good condition the apple 11 that I purchased.It’s like brand new

The phone was in great shape and ran very smoothly.

Got this one for my little brother for his birthday. The phone works good battery the present amazing camera quality is amazing as well. Love the phone.

The phone is great, way more than what I expected, the screen was a bit sctrached but it didn’t affect the phone at all, the battery life was 100%, like brand new, the set up was easy, everything works so well I have no complaints at the moment.

The phone came in AMAZING condition came with charger and block