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  • Front. Apple - Pre-Owned iPhone 12 5G 256GB (Unlocked) - Blue.
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Apple - Pre-Owned Excellent iPhone 12 5G 256GB (Unlocked) - Blue

Model:
IPH-12-256-BLE
SKU:
6516543
Your price for this item is $349.99

Customer reviews

Rating 4 out of 5 stars with 66 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the excellent condition and smooth, fast performance of the pre-owned iPhone 12. However, some customers have expressed concerns regarding the battery life. Additionally, a few customers have reported minor cosmetic issues, such as scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 66 reviews
  • Pros mentioned:
    Performance

    Ms Nanou Masunda

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone working pretty good. Had this phone before. Will definitely recommend.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 256GB (Unlocked) - Black

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Don't buy Pre-Owned iPhones from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone was absolutely terrible. It had chunks of aluminum frame either gouged out or badly scraped so you could see the aluminum under the paint. The back was OK. The screen had noticeable scratches. One across selfie camera and one below it to the right as you look at the screen, also the screen was scraped on the bottom very noticeably. The scratch below the selfie cam was noticeable whether the screen was on or off. The battery was at a horrific 76% of total capacity. All that does not justify its $500 price. For less than that, you can buy a pre-owned iPhone on Amazon in much better condition under their Renewed or Renewed Premium programs.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 256GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • Going to College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift! My Cousin needed a Phone she was going to college.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son and he uses it daily. Great phone.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 256GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with no problems and is in great condition. Nice upgrade for my daughter who had a iphone 6. The employees were so nice to take the time helping us decide which iphone to get for her.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and works fine works smooth and perfect condition

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 256GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Green Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, speedy delivery. Was like new, price was fair.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 256GB (Unlocked) - Green

    I would recommend this to a friend

  • Good starter phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been great. Trying an apple after an android was nervous situation but this phone was a great choice. Works well. Battery is good. Very nice looking phone.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 256GB (Unlocked) - White

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Happy Customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone came in great condition for being pre-owned! It arrived quickly too! I’m very satisfied with my purchase.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 256GB (Unlocked) - White

    I would recommend this to a friend

  • Good phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know people prefer an iPhone with high capacity that why this iPhone came with 88 % battery condition.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 256GB (Unlocked) - Red

    I would recommend this to a friend

  • My iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, I am happy with the phone. I really liked it since I had an old model.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 256GB (Unlocked) - Red

    I would recommend this to a friend

  • Great price for great phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this phone and appreciate the chance to purchase it at the great price .

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 256GB (Unlocked) - Purple

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Almost new phone great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works like a brand new phone also looks brand new! Excellent condition for the price.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 256GB (Unlocked) - Red

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Happy Camper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works like new I couldn’t ask for more I’m a happy camper

    I would recommend this to a friend

  • Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my iPhone 12. So easy to learn and great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    iPhone 12 does everything you need it to!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding - so much better than my previous iPhone!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Iphone 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone 12 nice and clean phone battery charge fast no problem

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 256GB (Unlocked) - Green

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far although battery is not new, love it so far

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    You dropped the ball

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give zero stars if possible. Purchased iPhone 12. Best buy sales associate did not include my apartment number. Then UPS corrected the mistake and added apartment number. Then UPS notified me package was delivered. Ring camera shows UPS walking pass my apartment without making a delivery. UPS delivery photo shows blacked out screen. Because I have Best Buy warranty, its supposedly going to be replaced. But now daughter doesn't get Christmas present till sometime in January, Best Buy gets the credit for this because if the sales associate would have done his job correctly, then UPS would be the only one to blame. Very dissappointed.....

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Camera quality

    Dont buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is poor and the phone audio will not work and cut out. The battery is also at 82% maximum capacity

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 256GB (Unlocked) - Red

    No, I would not recommend this to a friend
Page 2, Showing 21-40 of 66 reviews
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