Customers praise the excellent condition and smooth, fast performance of the pre-owned iPhone 12. However, some customers have expressed concerns regarding the battery life. Additionally, a few customers have reported minor cosmetic issues, such as scratches.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 66 reviews
Pros mentioned:
Performance
Rated 5 out of 5 stars
Ms Nanou Masunda
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice phone working pretty good. Had this phone before. Will definitely recommend.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This iPhone was absolutely terrible. It had chunks of aluminum frame either gouged out or badly scraped so you could see the aluminum under the paint. The back was OK. The screen had noticeable scratches. One across selfie camera and one below it to the right as you look at the screen, also the screen was scraped on the bottom very noticeably. The scratch below the selfie cam was noticeable whether the screen was on or off.
The battery was at a horrific 76% of total capacity.
All that does not justify its $500 price.
For less than that, you can buy a pre-owned iPhone on Amazon in much better condition under their Renewed or Renewed Premium programs.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Work great with no problems and is in great condition. Nice upgrade for my daughter who had a iphone 6. The employees were so nice to take the time helping us decide which iphone to get for her.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, speedy delivery. Was like new, price was fair.
I would recommend this to a friend
Rated 5 out of 5 stars
Good starter phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone has been great. Trying an apple after an android was nervous situation but this phone was a great choice. Works well. Battery is good. Very nice looking phone.
This review is from Apple - Pre-Owned Excellent iPhone 12 5G 256GB (Unlocked) - White
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Happy Customer
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My phone came in great condition for being pre-owned! It arrived quickly too! I’m very satisfied with my purchase.
This review is from Apple - Pre-Owned Excellent iPhone 12 5G 256GB (Unlocked) - White
I would recommend this to a friend
Rated 4 out of 5 stars
Good phone
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I know people prefer an iPhone with high capacity that why this iPhone came with 88 % battery condition.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would give zero stars if possible. Purchased iPhone 12. Best buy sales associate did not include my apartment number. Then UPS corrected the mistake and added apartment number. Then UPS notified me package was delivered. Ring camera shows UPS walking pass my apartment without making a delivery. UPS delivery photo shows blacked out screen. Because I have Best Buy warranty, its supposedly going to be replaced. But now daughter doesn't get Christmas present till sometime in January, Best Buy gets the credit for this because if the sales associate would have done his job correctly, then UPS would be the only one to blame. Very dissappointed.....