Customer Ratings & Reviews

As the product description says it’s used by an excellent condition, and after talking with the customer service desk about conditions yes the phone is exactly as it says. It works fine and the battery is great so far there appears to be no issues with the phone.

The iPhone was in great condition Only reason it wasn’t excellent was because of slight scratches around the top ear speaker but I wasn’t expecting perfect condition Battery Health came at 100% capacity I’d buy from again & recommend this to someone trying to upgrade on a budget (relatively speaking)

The phone is in excellent condition, no scratches or problems with the computer functions. I really like the color too. The camera is pretty basic but I've never had an iphone before so maybe I'm not using it correctly.

I was hesitant on buying a pre-owned phone, but I have been pleasantly surprised with the quality. My iPhone 14 arrived at my store a few days late, but there were no other issues. Phone looks like new and if there are any scratches, they are not noticeable. After upgrading from an iPhone 8 with a quickly dying battery, I love my new phone! It also comes with USB charging cable.

excellent condition, works amazing like I just bought brand new at the store. came with everything I needed.

The phone was in great condition and worked well as expected

Awsome buy! Loved the phone everything works camera is awsome

For a pre-owned phone, it came in suprisingly good shape and had one minor scrape on the side, but one downside is that it came with an usb-a to lightning cable instead of usb-c. It also came with a sim ejector in the box even thought this is one of apples first esim only phones

Performance of the phone is good. Battery life is not that bad.

Bought a used phone and it was in excellent shape. Exterior looks brand new. No scratches on the camera lenses or front facing. Phone works very well with no issues at all. Was a bit disappointed in the maximum battery usage percentage but it is still manageable. Appreciative of the longer warranty period to be sure the phone worked adequately. Would definitely recommend buying a used phone at BestBuy.

Bought this for my son ! Works great. He loves it and at a great price as well! Everything was working perfectly

Phone is great. My daughter loves it. Phone arrived safely and packaged efficiently. No damage at all. Phone looks and works like its brand new.

Basically new! The color is nice and price was unbeatable

phone is not being used as phone only for recording. 14 5g doing a great job recording 2 plus hours. No glitches, no issues at this time. auto focus is a great feature. easy set up. satisfied with purchase.

My phone was broken, so I was in a bad way. I bought another phone off social media marketplace, being promised that was unlocked, only to find it was locked. Best Buy helped me trade in my old phones and purchase a newer phone that was unlocked. I have a lot of respect for Best Buy and how they were able to help me!

Good upgrade for an older iPhone 12. Better performance, nicer screen.

This iPhone 14 was carefully refurbished and arrived with a clean screen and a new long-life battery. It works as it should, takes sharp photos, and cost hundreds less than a new one.

The iPhone works excellent muly Nephew he's so happy was my gifts for the graduation,high school diploma;I'm so happy with best buy purchase GOD bless you.

Buen móvil hasta el momento lo recomiendo sin dudar , lo único que tienen que poner un cargador y protector

It’s been working excellently. I’m glad to finally have an updated phone that runs quickly.