Customer Ratings & Reviews

I was a little nervous about buying a preowned device but I can say now that I’ve had it for awhile I couldn’t be more happy with the purchase I made. Phone works great & is in amazing condition.

Went in to get a new phone, major brand store wanted payment upfront with no phone Came in look to see what they had and plenty of options to choose from and landed with my phone 1 year financing payments, such a smooth transaction

This phone has the best quality. If you have a teen who wants a knew phone then this phone is perfect it has a perfect screen everything is very clear quality is so good. The phone doesn’t lose charge as fast as others. I would highly recommend

Phone is in pretty good cosmetic shape, most noticeable around the camera lenses. Otherwise it functions perfectly.

Overall the phone is in good condition and work great.

i've been hesitant about purchasing pre-owned tech, but the phone was in excellent/like-new condition, as advertised, and set up was a breeze. so far, very happy with purchase.

The iPhone was just like brand new. i did not expect it to be that excellent. I

Product was in excellent condition. The customer service 10/10. They tried the product to show me that it ready to be used.

This iPhone 14 pro is super incredible I like the camera the color the size that fits exactly in my pocket I personally highly recommend it

Got this for myself and it’s the first time i have gotten a newer upgrade. so please with it no scratches, love the color and a great camera.

It is in good condition despite the battery health is 86%

Great product very efficient absolutely love this phone

Works amazing so happy with my new iPhone the camera works perfectly fine there is not issues

Ordered this phone for my daughter. Excellent service from the Best Buy team and quick delivery. My husband had to take her up to the store after it came in to get some support with setup & they were very helpful. This is our second phone purchase from Best Buy, we will be recommending the North Olmsted store to others.

It was a great purchase, no issues with the device

I bought the iphone because I was constantly dealing with unwanted ads that were driving me crazy on my android. It is such a pleasure not to have to deal with that now. The people at Best Buy were very helpful, and I am very satisfied.

Iphone was purchased and in excellent condition, as stated in the post.

so far so good! phone was in great conditions no sign of being used

Upgrading from an iPhone X! Wasn’t sure whether I should get The 15 Pro or the 14 Pro, but after looking at each phone And their tech specs I decided that the 15 Pro wasn’t worth the extra money. The 14 Pro is amazing And it’s basically the same as the 15 Pro (no side button and maybe 45 minutes longer battery, definitely would recommend to anyone

Battery health was @ 80% the absolute minimum and this is unacceptable. Went to Geek Squad and they would not replace the battery so I was forced to pull the trigger on a full return. Not a great experience.