Customer Ratings & Reviews

Came in the best condition possible, looked brand new, battery health was at 100 no scratches or dents. So happy with my purchase

Perfect product and fast delivery, I’m very happy with my new iPhone 15 pro max

It is in excellent condition! I received the phone swiftly, and it was little no nothing damaged on the phone. Definitely will be getting my electronics from here.

I recently purchased the Pre-Owned Excellent iPhone 15 Pro Max (512GB, Black Titanium) from Best Buy after unexpectedly breaking my old phone — and wow, what a lifesaver! Not only did I get it unlocked and in flawless condition, but the savings were incredible. It felt like getting a brand-new premium phone at a fraction of the cost. Best Buy’s “Excellent” pre-owned rating truly lived up to the name — the phone looked and performed like it had never been used. The Apple Intelligence features are absolutely next-level, and the Pro Max’s speed, camera quality, and battery life have made everyday life and work so much smoother. I’m especially impressed by how well it handles multitasking and high-performance apps — it hasn’t skipped a beat. Big thanks to Best Buy for making such high-end tech accessible and stress-free. Between the unbeatable price, peace of mind, and incredible functionality, this phone has been a fabulous upgrade and total rescue when I needed it most. Highly recommend to anyone considering pre-owned — this was an A+ experience!

The camera is great, iOS is solid, the battery life was great the issue was that the phone could never transfer information over or to it. I kept getting the message failure to transfer via cord, WiFi, and cloud recovery. Apple couldn't solve the issue thus I had to return it back to BestBuy.

Awesome phone best quality love using it very happy I bought this phone

It has lot of space with good memory space clear pictures vision the quality is great also camera is great I love it

was hesitant to buy a used phone but it’s been working well for me, i brought it in december and haven’t had that many issues it does lag sometimes but after my phone updates it stops lagging

The phone is working perfectly well Good camera quality

I got this phone for my mom and she loved it. She spends a lot of time watching videos.

I bought this phone for my mom , best buy has the best deals in all of USA. On time shipping and best customer service ever.

Great Phone, Easy Set Up, and No Problems after over Two Weeks.

Phone arrived in excellent condition. The battery quality is great. Very happy with my purchase.

Great phone ! 10/10! Phone came out better than expected basically just like new awesome job!

Excellent, it like a new iphone, great phone for great price

Exactly like brand new 100 % battery life Love it

Got this for my wife. Showed up in great condition, easy to transfer her sim and info over, and overall a great pick up

Happy with my new iPhone. Just like new when l received it. I needed an unlocked phone for my cell phone provider. Buying a pre owned phone was the best option.

worth upgrading to the iPhone 15 if you have an iPhone 12

Phone looked like new. It works well and I am very pleased. I would buy again.