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Customer Ratings & Reviews

Your price for this item is $1,149.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.1 out of 5 stars with 19 reviews

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Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the overall performance of the Pre-Owned Excellent iPhone 16 Pro Max 5G, with many describing it as an excellent phone. Users also appreciate the battery life, noting that it lasts all day. There are no cons mentioned for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    super

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is absolutely amazing! The performance is fast, the camera is crystal clear, and the battery life lasts all day. It feels premium and is worth every dollar. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 16 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints but have not had this phone very long and are currently experiencing the the changes from 14 series to this 16 model.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone ,Battery life is up to 12 hours without charging you can't tell if it was used Iphone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be very careful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pre owned phones are not always good. My phone had a damage too that was fixed (broken screen). Also, you cannot apply for Apple Care. It comes with only 90 days warranty. There are minor scuff on one edge of the phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usually i love all Best Buy products. Been a client for quite a few years and never has any issues. This iPhone is great. Really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good phone bad charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone battery life was 100%. Basically never used. But it has one small scratch on the screen. Also the charger it came with is so bad. Made my phone hot too. Thats not right. The phone is great so far tho.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IPHONE 16 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice good and the price is perfect to this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very good and I love it Fast delivery It very smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived late but overall a good phone. ............

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I phone 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent phone; great customer service. very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, responsive staff, excellent phone, thank you very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    driver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item love to pictures edit and send to friends and family. play games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 16 Pro Max is hands down the best iPhone Apple has ever released. From the moment you hold it, you can feel the premium quality. The titanium build is sleek and surprisingly light for its size, and the design is absolutely stunning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing! Well what can I say I went from an iPhone 11 to 16 ProMax =) I’m really enjoying the quality and storage. The battery last all day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Oder come fast has expected good customer service Smooth and good condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it it arrive I. The next day intact I’m using my phone to write this thank you Best Buy my best first experience

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Return next day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That iPhone got heat after 30 min used. Its It was not 100% new. Its price was very expensive compared to other stores.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk IPhone from Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stars. Piece of junk did not work. Camera did not work. iPhone would not communicate with camera. Apple said it was rebuilt with junk parts. Got my money back and ordered directly from apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 16 pro max not new used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like that very expensive they selling used phone without original box and packaging more then iPhone 17 pro max price. Never buy again I return it

    No, I would not recommend this to a friend
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