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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4 out of 5 stars with 564 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

79%
would recommend
to a friend

Customers are saying

Customers are pleased with the condition, new appearance, reasonable price, unlocked status, and perfect working condition of the iPhone 6s. However, they have concerns about its short battery life and occasional glitches when receiving phone calls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 564 reviews
  • Rated 2 out of 5 stars

    Ok for a back up phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not in condition like the description..the Camera works half the time, doesn’t get good signal. Can be dangerous especially if there’s an emergency. It’s in good condition not excellent

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember this, when you buy something used, don’t expect things to go always smoothly. That been said, Sometimes this phone does some crazy thing and it needs to full reset to fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I am not happy with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a defective battery that requires charging twice a day. I would appreciate if you can replace the battery for this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone barely charge and the battery dies so fast does not do updates and it freezes so much

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warning don't buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't buy! Manny issue with the phone. They said it was in excellent condition but its not. For one the battery life sucks real bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DEFECTIVE PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well . . . . after several visits to ATT and BEST BUY within 72 hrs, it turns out the 6S REFURB IPHONE is defective. from the way the staff were discussing the issue (the headset being even gently touched at the plug-in was disconnecting the calls) i felt that 6S REFURB and return issues is not an uncommon situation. a very sharp GEEK SQUAD member noticed that the screen was intermittently flashing. WOW, my eyes did not pick that up. SO. how did this refurb get the green light to be put in inventory?? the staff at BEST BUY were incredible; very grateful for that!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Rubbish

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Haven't opened the package yet I want to sell it out to someone else but I need the IMEI number to the phone that's all I will be Glad to hear back from you soon thanks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery health

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone battery is bad when I got mine the battery health is 82 and now it’s on 79 i have to keep it on charge or it will die

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone 6s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone physically was in excellent condition. The only issue was that the speaker was not working properly since I received it. When I receive calls or call out people can’t hear me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    arrived in non operating condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batter wouldn't charge (bad cord) new cord allowed charge but phone would not turn on. returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life terrible, issue with speaker while talking. Condition not as described. Very bummed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery keep draining very fast. I replaced it once but the other phone is doing the some thing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery was DOA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was shipped by USPS and arrived several days late. Batt was dead on arrival.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I never bought this thing it’s horrible on battery life and glitches all the time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It does not work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it restarts every moment, super slow the battery does not work and I live scratched

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not an excellent phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike this product. The battery doesn’t work. Not a good deal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Iphone warm soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought iphone 6s. It was really cheaper. But it warm soon after use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Description doesn't reflect the actual product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description doesn't reflect the actual product. Device has scratches on the top.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy earns a Zero.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurb phone in “excellent” condition had non functioning voice receiver, so callers could only hear me when on speaker phone. That’s a fatal flaw for a phone, and should have been discovered in testing. Repair would take weeks and BB would not cover cost. I am returning the phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy PreOwned phones from BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery drains out pretty quick and did not even last for more than few hours.

    No, I would not recommend this to a friend