Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4 out of 5 stars with 564 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 318 reviews
  • Rated 5 out of 5 stars

    Great phone for my 7 & 9 year olds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of them so both my daughters could have phones. It’s a great iPhone for the price. Haven’t had any issues with it being pre owned. Looks like new. Very satisfied and I love the apple family sharing so I can set limits, i get a message and have to approve an app before they can download it. We FaceTime, I know locations, etc. Descent camera for a child. Also would make a good phone for an elderly person. My 65 year old mom has one too and can navigate it pretty easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone and I am so happy with it. I love the color and it is in wonderful condition. I had some issues with the shipping, but my local Best Buy store was extremely helpful and cooperative in resolving the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great as a backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great backup. use it for old photos and it works great as an ipod substitute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So beautiful and now I can do to many things whit this gorgeous fhone, easily do any thing and faster, the pictures whit this fhone camera y so real.. fantastic!! and so light to carry in a I pocket o purge... I recommend this gorgeous fhone !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an iPhone 6 refurbished from Best Buy and did the curb side pick up it was so fast and easy thank you for my beautiful phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to find and use each program on my phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to smart phones. I love that it types for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went the refurbished route because new phones are pretty expensive and I needed one for work. I had never purchased a refurbished phone before so I was a little skeptical of what to expect. Although the phone does not come in an Apple box, this one was in excellent condition and packaged nicely! It was an unlocked phone for Cricket, which was as easy as pie to set up. Insert sim card and you are ready to go! Phone charges great, no scratches, looks brand new. I will definitely keep Best Buy refurbished phones in mind when I need to get a phone next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Shopper.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the iPhone 6S 128 GB at BestBuy after having looked at several online sites. One of the reasons was for the reviews left from previous shoppers and the peace of mind return policy. I have no complaints. The phone arrived in 4.95/5.00 star condition! I'll reserve the 0.05 for not receiving the OEM EarPod and Lightning Cable, but still happy with supplied wall wart and aftermarket cable. I am using the phone on an MVNO. The one thing that I noticed was that you may have to call your service provider and provide them the IMEI for service. Not always, but I did have to perform this on T-Mo's MetroPCS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unlocked iPhone 6s because my adult daughter has serious health issues and her iPhone 8 had several issues and problems. We FaceTime each other so that I can monitor her condition everyday. We could not afford to purchase another iPhone so the price of this one and the description said it was in excellent condition and I could afford this price. It was delivered a day earlier and the was excellent and it also comes with a 1 year warranty. Im grateful that it was in stock because the unlocked phones sells quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that Best Buy now has this option, I wouldn't have purchased another phone through my provider ever again, so having this option out there got me in to a new phone at a very reasonable price without all of the provider BS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great pre-owned phone great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my iphone 5c to a iphone 6s. I was worried it would be bulkier and not as easy to use as my 5c but I am happily surprised it is even easier! My switch over was super simple and seamless. I am really happy with the speed and the camera quality. Getting a pre-owned phone was definitely the right mood for me. A great phone for a price I could afford.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent unlocked phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a first phone for a younger child, so the newest iPhone out was not necessary. A line has not been set up yet on it but everything looks great. Did not come in original Apple packaging nor was the charger an original Apple charger, but that was not even noticed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My New to Me phone looks just like a new one. I have never had an iphone before and after having my samsung phone dying on me only a couple of months after buying it i decided to get an iphone. It is very very easy to use and really would not have another kind of phone in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone if not wanting a expensive one!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this phone about a week ago, and I LOVE IT! When I opened the box, the phone didn't have any scratches or cracks. I 100% recommend this phone if you don't want to buy a new and expensive phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in great condition. It really looks brand new. You really can't tell it's used and for half the cost. I'm pretty satisfied as far as appearance goes. It came without an apple charger so I'm hoping that doesn't cause an issue. It was pretty easy to get activated thru vzw after I received the Sim card in the mail. I was really skeptical of this purchase as ive always only purchased directly thru vzw, but so far all is well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my per owned unlocked IPhone after I ordered on for my daughter. The phone arrived quickly. The phone was in great condition. There was not scratches or dents. The price was reasonable after reviewing other unlocked iPhones at other online retailers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished 6s64gb Iphone with Excellent condition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my 6s 64G Iphone with excellent conduction as brand New, It's Unlocked I am able to use it in India as well, thanks for your wonderful customer service who helped me for purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for my older generation iPhone, but didn’t want to spend too much. This was priced reasonably and has more memory. I can really notice how quickly this downloads applications- also takes better quality pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BUY!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pre-owned phone met my expectations! It was in Like New Condition :) Battery Life was at 96%, all functions well! It was a great purchase, will definitely consider buying a pre-owned iphone from Best Buy AGAIN :)! Very worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good used iPhone .

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is in great condition to be used. There were no chips, cracks, or any visible damage. The home screen button works and so far so does the functions of the phone.

    I would recommend this to a friend