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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 3.8 out of 5 stars with 1317 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

72%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent condition and reasonable price of the pre-owned iPhone 7, along with positive feedback on its ease of use and camera quality. However, many customers reported concerns regarding battery life. Some also mentioned minor cosmetic imperfections or issues with the phone overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,317 reviews
  • Rated 5 out of 5 stars

    Works great and functions properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone X is the current model, thus there is no new technology to be said about the iPhone 7 model. However, I purchased this specific phone at the discounted price of ~ $410.00, since it was previously owned and labeled, as such. I began using this phone less than 1 week ago and have not encountered an issues, thus far. It works well mechanically and the phone, it's self, is in "like new" condition. I am very satisfied with the phone and the price I paid for it, thus far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone is in decent shape, a few cosmetic scratches but nothing I'm upset about, Considering I'm only using it for an ipod anyway. Oh and one other thing, the battery seems to be draining rather quickly but I will give it a few more days before I address that issue. Only use it when I'm in the gym or car.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in great condition and looked like new. Don’t have good experience with refurbished phones working long, so we’ll see how this one does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone works excellent.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At I thought it twice before I ordered this item, great price, pre owned phone it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pre owned iPhone (unlocked)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for a pre owned iphone!!! Works great with any carrier. Also easy to set up if you are transferring from another iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone is in very good condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone is very good condition, like new, no cosmetics defects, functionally work very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone is always great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use with large storage space preowned phone with low price while unlocked can use it with any phone company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finger up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Telephone is in great condition looks better than a new one and run great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the phones are cheap and don’t have any major issues that affects its functions or what I need it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use but came a week later than expected. Over all a worthwhile purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son. Came in excellent condition. No problems with the phone whatsoever and I’m writing this review 18 months after purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for the phone - Best Buy confidence!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason it is not 5 star is because I purchased 128gb model and was sent 32gb phone. Did not know it until after I put the screen protector on. Best Buy came through and sent me a screen protector which I bought from them originally and the correct phone. I believe this is third party but Best Buy Fixed the mix up. The phone had no scratches on it and it is the second iPhone 7 we purchased, both working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my son. So far so good. Good amount of memory has been really good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple - Pre-Owned iPhone 7 with 128GB Memory Cell Phone (Unlocked) - Black is worth for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOOKS like new. Only problem is i didnt know about no headphone jack in new i phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good item, is working perfectly, thank you..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looked like new, no scratches. The only problem the battery health was at 77% but that’s understandable, the phone isn’t brand new. I took it to the Apple store and had the battery changed, I paid only $49. Works like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom needed a new cellphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought to replace a flip phone - My Mom loves it. She had an iPad so the iPhone has been easy for her to learn how to use. For now Mom is happy which means so is the rest of the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone to finally upgrade from the iPhone 6. So glad I did now I have the latest features as my apps on my 6 could no longer be updated. Plus this phone has double the space. I also love the gold color. Phone looked practically new when it arrived. No scratches or cosmetic damages. However, beware that battery is only 81% which I would expect from this model phone. Not bad for the fairly decent price I paid ( under $20 with my Best Buy rewards)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for Pre owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew it would have slight imperfections like scratch marks, but what I don't like is the phones backside gets real hot even without charging it. Better off getting a new phone not pre owned.

    No, I would not recommend this to a friend