The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
Touch Screen Didn't Work
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
There were no obvious scratches or dents to the outside of the phone, but after only a few hours of use, the touch screen started having problems. It would cut in and out and wouldn't recognize any inputs, which made using the phone nearly impossible. I thought the 1 year warranty was a good deal, but the company wanted me to pay to ship the phone to them. A quick search online showed that they were a sketchy warranty company and that they often sent people broken replacements, so I just returned the phone to Best Buy. Of course, returning the phone incurs a restocking fee. Be careful.
This review is from Apple - Pre-Owned Excellent iPhone 8 Plus 256GB (Unlocked) - Gold
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great phone.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone itself is great, but I was sent a scratched up phone that was supposed to be in “used excellent condition”. Unfortunately out of stock to get a replacement.
This review is from Apple - Pre-Owned Excellent iPhone 8 Plus 256GB (Unlocked) - Gold