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Customer Ratings & Reviews

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Your price for this item is $169.99
The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 879 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the excellent condition and ease of use of the pre-owned iPhone SE (2020), along with its performance and camera quality. Many appreciate the phone's size and the competitive price point. However, some customers note that the battery life could be improved, and a few mention that the storage capacity is limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 879 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reasonable Apple cell Per-Owned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price if you want to save money bought this one for our granddaughter as her first cell, it is amazing and an apple WOW just like the "Jones" she felt. LOL Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What I could afford with quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised it works perfectly, easy to navigate, size fits my palm. Salesman was terrific!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    iPhone SE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these I was a little hesitant on buying them because of being restored, but quickly found out that they are no different. Both work amazingly and no scratches you couldn’t even tell they were restored.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phone Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself was good. I didnt replace the battery and it would die alot but after a battery replacement, good as new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New phones=new headaches!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had iPhones in over 20 years, so it’s taken some time to get used to the differences from Android phones. Now that we are more used to them we are really pleased with them. The best part was the help we received from Alana when we bought them. She was knowledgeable, patient and very helpful, answering all our questions and making certain we knew when she was available for any questions we had. She put us at ease with our new phones and let us know she was happy to assist us, the kind of employee you really want.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone. Wanted to get something used and set up on mint mobile. Phone works great. Service was great at the store, they even had the mint mobile SIM card available for purchase which made everything even easier!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    iPhone SE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this used iPhone SE 2 generation it works great and looks great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phone for Safety

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realize this is a very old phone model but it was imperative I replace my husband's old phone with one similar to his 8. He has Alzheimer's and his ability to use his phone is becoming more and more limited. i use it mainly as a GPS device in case he wonders off - he never leaves without his phone in his pocket. Good thing for now! My only complaint is I'm not convinced the battery is new or was replaced when refurbished. The charge doesn't last over 20 hours with a full charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy to Save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated to buy refurbished but didn't want to spend $$$ on new phone. This one is working better than my old phone, holds the charge longer and doesn't seem to have any problems at all, or at least none have showed up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time we've bought a pre-owned phone. It was purchased for our teenage daughter whose Google Pixel 4 phone died. So far, after a month of use, everything has worked fine and there have been no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very solid- great value for an iPhone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPhone SE in 2023, and it's very solid. The phone came in great condition, and it does everything you need an iPhone to do. If you are looking to save money and buy a solid iPhone, I'd recommend this one. The value for how much it's worth is really spectacular. The one thing to note, is that the battery life on these phones isn't spectacular at this point due to how old they are, at least from my experience. I use my phone probably an average amount throughout the day, and it generally dies close to the end of the day, between 8:30pm-10:30pmish. It's just enough battery to last me the whole day. Highly recommend this iPhone!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like New

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved that purchasing a pre-owned iPhone SE was on option for us! The phone came in simple packing, the phone was immaculate and looked brand new. It came with a charger, that if wasn't brand new, it looked like it! Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    It’ll do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid little phone. Great burner phone. If you can’t bring yourself to join the android gang. Camera is decent obviously can’t keep up with the latest. And it can be a bit slower at times but honestly hasn’t been an issue.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great overall a little slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall it’s just a little slow, overheats, battery not all that great but other than that works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone SE online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised very nice clean no scratches or damages

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    100% worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would have never thought that it was refurbished it was 100% brand new it works fine I have no problems I got it for my kids for Christmas and it was a good price and it came exactly on time and it came with a free two to three months worth of Apple TV Apple music Aaron came with all of the charging ports that you need I say win-win

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love my new iphone I got love the color it works for me I still like the old iPhones

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good back up phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived on time and is fully functional in good condition. Battery life is so so but not abysmal (as expected for a 2020 model iPhone). Good for a secondary/back up phone which was the purchase intent.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 4 out of 5 stars

    Phone for parents

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition and works perfect. One year later and still working fine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone SE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. It’s an older model phone but I can’t justify paying $600 for something that is definitely gonna break in a few years.

    I would recommend this to a friend