Customer Ratings & Reviews

You would have never thought that it was refurbished it was 100% brand new it works fine I have no problems I got it for my kids for Christmas and it was a good price and it came exactly on time and it came with a free two to three months worth of Apple TV Apple music Aaron came with all of the charging ports that you need I say win-win

battery was under 80% to start, wish i would have checked - i would have tried finding one higher.

I realize this is a very old phone model but it was imperative I replace my husband's old phone with one similar to his 8. He has Alzheimer's and his ability to use his phone is becoming more and more limited. i use it mainly as a GPS device in case he wonders off - he never leaves without his phone in his pocket. Good thing for now! My only complaint is I'm not convinced the battery is new or was replaced when refurbished. The charge doesn't last over 20 hours with a full charge.

Great overall it’s just a little slow, overheats, battery not all that great but other than that works just fine.

Bought this used iPhone SE 2 generation it works great and looks great.

Product arrived on time and is fully functional in good condition. Battery life is so so but not abysmal (as expected for a 2020 model iPhone). Good for a secondary/back up phone which was the purchase intent.

We purchased a refurbished iPhone it looks brand & new operates perfectly fine …don’t hesitate to purchase. I would do it all over again with Best Buy.

Worked perfectly and would highly suggest and use this service again

Perfect condition and works perfect. One year later and still working fine

I really love my phone . It had great battery life. It fits comfortably in pockets. The phone has a lot of features that are easy to install on the app. The camera is also very nice . Clear pictures and the ability to see everything from a far . I just love my phone . I wouldn’t trade it for anything.

This used Apple SE2nd Generation fulfilled all the needs that my damaged phone had provided. Some of the software appeared to be more current than what I had been using. Best Buy owes their thanks to a T-Mobile employee that recommended this used product to me as an economnical way of replacing a damaged phone.

Great price if you want to save money bought this one for our granddaughter as her first cell, it is amazing and an apple WOW just like the "Jones" she felt. LOL Thanks.

I have bought a pre-owned iphone 12 from Amazon and it had exceeded number of accounts allowed on the phone so I ended up having to return it to Amazon. I came to Best Buy and after explaining my need to the guy at the counter he immediately found this pre-owned iphone se for me and is in perfect condition and I was able to add my account with no problem. My only complaint is that Best Buy charges $40 to set up the phone which in my opiono is not very senior friendly. Maybe Best Buy could offer a discounted senior fee?

Great phone for my daughter. Low priced, and still works very well for the age of the phone. Easy parental controls to put in place. Highly recommended for younger kids as a phone.

Nice phone, my son still has the phone and it works

Great phone, renewed/restored to near perfection condition. Priced reasonably. Only reason i gave 4/5 was because it didn't come with any documentation or charging block.

Great iPhone. Wanted to get something used and set up on mint mobile. Phone works great. Service was great at the store, they even had the mint mobile SIM card available for purchase which made everything even easier!

I hesitated to buy refurbished but didn't want to spend $$$ on new phone. This one is working better than my old phone, holds the charge longer and doesn't seem to have any problems at all, or at least none have showed up.

Ideal phone for the price and performance. Fully unlocked ready to receive a new sim.

Bought as a gift to upgrade my mom to a more current gen of phone. She had a 8-10 year old phone that was finally on it's last legs. This has been a much needed upgrade, it's not the flashiest but it's enough for what she needs and she is very happy.