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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 3.8 out of 5 stars with 81 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are impressed with the iPad Air's excellent condition and its affordable price, finding it easy to use and performant for their needs. However, some users experienced issues with the battery life, reporting that it drains quickly and doesn't hold a charge well. A few also noted limitations with software updates.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 81 reviews
  • Rated 5 out of 5 stars

    Thankful Mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my kids. They love it! It’s not too big but big enough for them to use their favorite apps.

    I would recommend this to a friend
  • Cons mentioned:
    Software updates

    Rated 4 out of 5 stars

    Great Starter iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iPad for the price. Bought it for my 11 year old and she's very happy with it. Only think is that the software cant be updated. Other then that its good for games, streaming, and social media

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    It works, but bring your own Wipes & Chargers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t expect them to wipe down the dirt off the edges and don’t you dare think you’ll get a real charger - but for $200 bucks it works! No cracks nor defects so still think i got a good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 4 out of 5 stars

    Great ipad.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was like new. My daughter loves it! Almost new ipad for less the price.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this purchase 5 stars Nice iPad with good price...came with a charger .. Looks new... I was thinking it will has scratches or problems But I am surprised..it’s aweseome So happy with this first purchase from Best Buy I recommend it

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Upset Customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this item to help me with school. When I got the device it had cosmetic damage plus my home button was not a finger touch when the description stated it would. I was so upset about that. I ended up being so busy with school, my full time job and kids that I missed the return time frame. I ended up having to give this to my brother so he could play games on it. It was slow and kept glitching. Avoid at all cost.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 4 out of 5 stars

    Great apple product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great apple product. Came in good condition and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Almost like new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came across an issue with being locked out but was able to have Geek Squad fix it. Since then, we haven't had any issues. It was also in great condition.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    Used? You could never know!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were in excellent condition! Came with chargers and everything as if they were new. They do not lag or have any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Refurb value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a refurbished unit because it’s a value. Working great and syncs with iPhone easily.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far.. charger not that great but no complaints otherwise

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Just right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my 9yr old daughter. She loves it. came in new condition and works flawlessly

    I would recommend this to a friend
  • Cons mentioned:
    Software updates

    Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant be updated and buttons don’t work! DND doesn’t work, the volume up turns the volume down. Ipad also cant be silenced

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Power in hand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of technology. If you love apple you know you’re getting a good bang for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great works well connected with no problems and great price

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Good used tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little slow but it gets the job done. It came well packaged clean with no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 75 year old mom! she loves it and its easy for her to use. Great for reading as you can change the settings to have big letters, she also plays games and listens to podcasts on it, this was a great purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son as I did not want to spend full price for a new iPad. It works well, a little slow but gets the job done. Definitely would recommend it for someone who is in need of an iPad but doesn’t want to pay full price for a brand new one

    I would recommend this to a friend
  • Cons mentioned:
    Software updates

    Rated 3 out of 5 stars

    iPad Air

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't update to the latest version, does glitch, but its works good for a kid to use when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Ipad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little nervous about buying a pre-owned iPad, but it's in awesome shape and it works amazing. Best purchase of my life (well maybe not, but you get the idea).

    I would recommend this to a friend
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