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Customer Ratings & Reviews

Your price for this item is $159.99

Customer reviews

Rating 4.1 out of 5 stars with 52 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and smooth performance of the pre-owned iPad Air, with many noting its ease of use and convenient size. Positive feedback frequently focused on its functionality for work, play, and everyday tasks. However, some users reported issues with battery life, including slow charging and unexpected shutdowns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 52 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Much faster the the 1st generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all have an iPad and the oldest one is the wife one. She has the 1st generation and this one is so much faster and slicker. She loves the slickness and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Size

    Rated 5 out of 5 stars

    Good iPad Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition iPad air.. used but nice . Small iPad but it’s good to handle

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice product its a good size to carry easy fits inside your purse or backpack the only thing is that its a old model and its a little hard to get the apps but its really great for use in a restaurant or work

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished I pad works just as good as a brand new product. Using it with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast but touchy, like it thus far!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast but touchy, like it thus far!! Just a small learning curve from 1st generation iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished Ipad arrived in excellent condition & was a great alternative to paying full price. Product looks & works like new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sold as is sticker?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the air 2 as refurbished. Received it with a sticker saying sold as is. No Manufacturing Warranty. I was put off a little about that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shape, works great. Best Father's Day and birthday gift for the man who doesn't want anything.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great gift for dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished I-pad, came in great shape, appears to be in perfect shape. Best price ever.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    great for remote learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my child loves it. has his own personal computer for school zoom and can do his work work play games etc.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Quick browse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster, it doesn’t lag as much as the previous gen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Item misleading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPad Air was great, but the previous company or owner sent a cord that would not charge the IPad Air. So disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally pleased with the performance of the above mentioned iPad. It does everything as advertised and more. I continue to be very satisfied with Apple products purchased from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Naomi's ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. We are happy to be able to set it up with new Apple idenity, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine it's not slow for some reason I can't get text for people who aren't on Apple phones. And my other iPad did that. Other then that is great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Broken from inside.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this item was so disappointing, I bought before Xmas and kept for about a month or so, and when I open the box, my daughter used for a week then it starts restarting by itself even with a full charge. I took it to Apple Store, they check it out and said that the hardware been replaced and even they did not put it in a good way, for instance, the camera lens put it wrongly and misplaced different hardware and they advise me to through it away, it's useless. Shameful to sell broken items to your customers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my iPad Air pre-owned. It looks brand new and it’s just what I need while I’m in nursing school.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS ITEM!!! DEFECTIVE & BEST BUY KNOWS

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS IPAD!!! Terrible product. It is defective and repeatedly resold on their website. Has 90day warranty through their supplier Jem Jem. Purchased it and started to malfunction 2 weeks into receiving it. It has already been returned 3 times and claimed defective but they keep reselling it. Returned the item and to this date have yet to receive a refund from best buy. Both best buy and warranty company Jem Jem are giving the run around and claiming that it was never purchased even after repeated demonstration of proof of date of purchase and return.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Outdated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good beginner ipad. My daughter wanted this but it didn't work with her Apple pencil.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids use it every day for school and everyday use no issues

    I would recommend this to a friend
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