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Customer Ratings & Reviews

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Customer reviews

Rating 2.3 out of 5 stars with 12 reviews

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25%
would recommend
to a friend

Customers are saying

Customers frequently mention the slow performance of the refurbished Pre-Owned iPad mini - 64GB. Some users have expressed dissatisfaction with the speed of the device, describing it as incredibly slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Rated 1 out of 5 stars

    ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ipad wouldn’t update passed ios 9.3.5. I did not know what generation ipad mini I had but I couldn’t download any app or back my ipad up from my phone. I brought the ipad in store and discovered it was an old generation that was basically becoming extinct in less than 2 weeks so I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Should include list of apps not downloadable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for children’s use. But doesn’t not allow for Disney +. iPad quality was overall good, but there is no point of it can’t be used for intended purpose.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Very slow, poor performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered not even in a box, just a bubble wrap plastic, a charger but no cable (seriously, Best Buy??). I knew it's a very old model, there are still some kids apps to download but many are not compatible. But the worst is it's EXTREMELY slow, if I don't have patience you can imagine how frustrated my 3yo. was when having to wait for some things...returned and tried an Amazon Fire HD 8" instead. Even navigating on the browser was extremely slow.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Good iPad with bad quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice iPad , just wouldn’t update pass iOS 9 and runs a bit slow .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Certified Really???

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item worked initially and then the screen flickered and went black. Wasted $200. And of course it was after the warranty period. Note to self - geek certified is not really certified.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    So slow. Returned it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what I was thinking. This was a 1st Gen iPad Mini. It was refurbished and incredibly SLOOOW! I returned it and got a new 10.5 iPad 7th Gen. Buy a new iPad!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned same day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad’s latest software doesn’t work with the latest apps such as Netflix, Disney plus etc. Pointless to have for a kid and virtual school work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good condition. Not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to download any app. Perfect condition but still not worthy :/

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for new person to technology. Good quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very disappointed. It would not load anything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad mini 1st gen 64gb

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use for my daughter to watch cartoons on and play games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for kids 7 and under. Just make sure the model you get supports the apps you want. Research especially if your kids like games.

    I would recommend this to a friend
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