Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - Pre-Owned iPhone 11 128GB (Unlocked) - Black.
  • Angle. Apple - Pre-Owned iPhone 11 128GB (Unlocked) - Black.
  • Left. Apple - Pre-Owned iPhone 11 128GB (Unlocked) - Black.

Apple - Pre-Owned iPhone 11 128GB (Unlocked) - Black

Model:
A2111 BLK
SKU:
6554878
Loading...

Customer reviews

Rating 4.3 out of 5 stars with 224 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 224 reviews

  • Great refurbed phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, good price, easy setup, battery life seems just ok

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend

  • iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like the previous owner took care of the phone. So far it’s okay.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Purple

    I would recommend this to a friend

  • Pre-Owned IPhone 11 128GB

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a small scratch on the screen but, it does not interfere with the viewing.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Yellow

    I would recommend this to a friend

  • I phone

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the services bast buy products always make me happy

    This review is from Apple - Pre-Owned iPhone 11 128GB (Unlocked) - Purple

    I would recommend this to a friend

  • Iphone 11

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase for my daughter. She loves it.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend

  • Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful at store location for replacement thanks

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Purple

    No, I would not recommend this to a friend

  • iPhone 11

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my best friends birthday present and she loves it. It runs great and has more storage. Great battery capacity as well.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - White

    I would recommend this to a friend

  • Online shopping

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a pleasure to shop at Best Buy In relation to the quality of its products.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend

  • Iphone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good condition. Had no problems, screen, volume everything works excellent!!!

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend

  • Review iPhone 11

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cell recieved was ok, also the battery. We are satisfied with the purchase.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Red

    I would recommend this to a friend

  • I love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Iphone 11 came early no problems everything is just rite and it looks brand new.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Purple

    I would recommend this to a friend

  • Great value, just as described

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery came at 84% with minor scratches near the charging port (no biggie)

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Purple

    I would recommend this to a friend

  • Not satisfied

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refurbished phone and have been having issues since I got it. Unfortunately I’m going to return it in hopes to get something that works better.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • Excellent condition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received it quickly and it looked new. We made a good decision.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Purple

    I would recommend this to a friend

  • Salesman

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole experience was very pleasant and enjoyable we left very pleased thank you

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - White

    I would recommend this to a friend

  • SA

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone condition was good, and the battery lasted long

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend

  • New/used phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratches on the screen, love the color, and quick to load.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Green

    I would recommend this to a friend

  • iPhone 11

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to used. I would like to recommend this product for everyone, it is good for international country also.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - White

    I would recommend this to a friend

  • Frozen phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to do the set and phone has been froze it won’t go off or do anything ! Now I have to go to the store so they can look at it

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • Excelent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone nothing to complain I received earlier before the date

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Purple

    I would recommend this to a friend
Page 8, Showing 141-160 of 224 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.