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  • Front. Apple - Pre-Owned iPhone 11 128GB (Unlocked) - Purple.
  • Angle. Apple - Pre-Owned iPhone 11 128GB (Unlocked) - Purple.
  • Left. Apple - Pre-Owned iPhone 11 128GB (Unlocked) - Purple.
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Apple - Pre-Owned iPhone 11 128GB (Unlocked) - Purple

Model:
A2111 PUR
SKU:
6554877
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Customer reviews

Rating 4.3 out of 5 stars with 224 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the excellent condition and overall performance of the Pre-Owned Excellent iPhone 11. Many appreciate the camera quality, color, and reasonable price. Some customers have noted concerns about the battery life, while others have mentioned slight scratches on the exterior.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 224 reviews

  • iPhone 11 preown

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone just low when not on speaker phone on call

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Green

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Perfect gift for a teen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought those for me teenager and she loves it.. Refurbished but not one thing wrong with it..

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend

  • Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy couldn't ask for more very impressed with the phone works great .Would buy again.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Perfect for teens!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fast good camera..all that matters. Worth it!

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend

  • K

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pre owned, delivered open box and when we return they charged restock fee.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • Scam

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still don’t get the product guys please don’t order online from bestbuy

    No, I would not recommend this to a friend

  • Amir

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is crack on one side I pay $476 only think I am troubling out side of usa I really need Emergency so I can not Return this don’t buy this one

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • Garbage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished phone with zoom out where you have to reset the phone. It was a waste of money.

    No, I would not recommend this to a friend

  • Problem with Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 1/2 week the cell start having some trouble. People don’t hear me when they call me. I went to Best Buy they told me the iPhone has problems with the speakers. Unfortunately they can’t open the cell to fix it. This is the first time I brought a refurbished and I very disappointed.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Red

    No, I would not recommend this to a friend

  • So bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So stupid i did knew in Best Buy has sale phone second hand... just missing orders without reading i lost 135$ today

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Purple

    No, I would not recommend this to a friend

  • Unhappy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both phones came in heavily scratched!! Beyond good condition very poor, ton of scratches, should not have been re sold in this condition. Now i cant get a refund, thought it was 30 days not 15. Not happy

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • IPhone Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated having an upgraded phone vs my IPhone6

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend

  • Don’t buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I got this phone and after the 15 days were over the screen started to glitch. Due to it happening after 15 days I could no longer return it because i can only return it before 14 days”

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Purple

    No, I would not recommend this to a friend

  • Lovely purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looked great! But I ordered the wrong one. I needed an iPhone 13 not an 11. My return was quick and easy

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend

  • iPhone 11

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noticeable scratches on the screen... I have plans to return the item.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • iPhone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone quality was very poor the phone was going in and out basically glitching

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Purple

    No, I would not recommend this to a friend

  • Don’t buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective don’t buy couldn’t nerve get pass the intro screen in setup. Then total tech was worthless in help

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Green

    No, I would not recommend this to a friend

  • Does not work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot make calls, i can hear the other person but they cannot hear me. Very frustrating!

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • Defective phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers didn’t work. I had to return the phone.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Green

    No, I would not recommend this to a friend

  • Order without reading

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so bad luck today, i lost 45$ with this phone

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend
Page 10, Showing 181-200 of 224 reviews
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