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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 244 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the excellent condition and overall performance of the pre-owned iPhone 12, along with its functionality, attractive price, and impressive camera quality. Some customers have noted that the battery life isn't the best, and a few have mentioned the presence of scratches. Overall, the phone is well-received for its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 244 reviews
  • Rated 5 out of 5 stars

    Best budget phone I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still using it and still plan to use it up until the year 2027 when it discontinues in general

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Its great but could be better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue i have is the battery health percentage is at 84 which isnt that bad. Other than that its amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it is brand new, battery health is 100% and there is no wear and tear. Love the blue color

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Positively surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m positively surprised. So far so good. Battery is great. No scratches and the price was right too. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is perfect! Aside from the shipping delays I have no complaints. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best place to buy pre-owned iPhones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived in Like New Condition and we have not experienced any problems. This has been the best pre-owned iPhone we've bought so far! Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works good other than the battery dies quickly when using an app

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well changing from old phone to new. Everything functioning as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cuality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bery nice color I will recommend to anyone love it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from iPhone 8! Great price too. Excellent customer service in assisting my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Condition

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought used and it arrived in great condition. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Easy use for my elderly aunt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My aunt loved it!! She went from an android to an I phone and much easier for her to work. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it works wonderfully and is much better than the last one i had

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    My opinion about this iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone arrived in perfect condition. and works very well I haven't had any problems

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, like new, excellent, came in a box with charger and key to remove SIM card

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. Came in a box and with a charger. In great condition other than a very small scratch

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Iphone 12

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless phone, only downside was the battery health, but thats an easy fix

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, although it says unlocked but my carrier said it wasn't

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came early and in good shape. The color was nice. It was just we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought thisbitem for my 13 years son and works amazing for him.

    I would recommend this to a friend
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