Customer Ratings & Reviews

Great phone no scratch or damage looks brand new it's used actually.

I bought this for my niece and she loved it. Perfect phone for a teenager.

Nice grant phone I love it sooo much clean and everything

Very good phone. A good size if you don’t like big phones fits perfect in purse or pocket.

Amazing phone works perfectly and amazing color plus grate size

Phone was not working properly. Bought Certified refurbushed but it seemed like straight swap from previous owner. Bust buy diddnt even made sure ohone was functioning prior to my pick up at store. It kept restarting. Useless. Returned.

battery up to 90% and it does not last as long as I expect.

Shipped phone in original BB box showed was iphone

Pretty good phone overall. Had it for a few days, and it’s good. The camera is good, the performance is good, but the only thing I have a gripe with is the battery capacity and I’m aware that that’s a con when buying used phones.

I love my iPhone 12 mini. I love how little it is and the pretty purple color and the case to

This phone is really great. I have never bought a pre-owned phone before but the worker I talked with assured me that everything is checked over before hand to make sure it's all in good condition. He was definitely right! Everything is like new, and I love the camera quality and long battery life, which were some of my biggest factors in choosing a phone. The mini size is also great for me because I don't like big phones. No complaints here.

Battery dies as fast as my old phone & phone sometimes lags

Good little phone compared to my previous one but the battery life is horrible and heats up to quick. Called Best Buy support and did not receive any help.

Excelente buy I have my 13yr old daughter and teenagers are all about selfie and picture great quality

I had to go to the store to order my pre-owned iPhone after a few attempts to order it online. Amazon is a lot easier to deal with. The iPhone looks good, but the letter “p” needs a few clicks before being accepted. The battery life was 69%. I thought it would be at least 80% considering the price.

I have always bought a phone through a phone carrier but they always break in me and I decided to buy one outside of a Carrie’s so I came to Best Buy. My phone has been working amazing and it hasn’t giving me any problems

Works well but these newer phones want to do too much for us and some of the features can not be overridden. Do not like the camera permanently on lower right where I always touch it pulling the phone out of my pocket. Want to answer a call and I am looking at the activated camera app. Other features are fine, sound, camera quality. I am a small person and purchased this one to fit in my smaller pockets, it does without always falling out

Absolutely love the color and size of this phone!! Def worth my purchase

Im surprised how well it works and how good it runs, past the battery life it was worth the price

No damage, works perfectly fine have had it for 2 years and it’s about to be a third. Battery life wasn’t great but above 80%. Would highly recommend.