Customer Ratings & Reviews

I am in love with this phone! No scratches or cracks. Super fast and in excellent condition. I thought the screen would be to small coming from a 6.5 screen but it turns out to work very well. The camera shots are amazing. This is definitely a great selection coming from a IPhone 8 Plus

The phone was in like new condition! All features are still functioning smoothly, for the price I paid for my I phone 12 pro was a great deal for what this phone does. Even though pre owned I functions and operates like a brand new phone.

The phone was in excellent shape, everything works as it should & is easy to use. I am 100% satisfied with the purchase start to finish, including the product.

This Iphone doesn’t come with the original box, has an off brand charger, and the battery’s health was at 88%, and it doesn’t allow you to put a protection plan of any type on it. However, the iphone 12 pro is still a quality phone in 2023 if you can deal with those inconveniences. The phone itself came in relatively mint condition.

Overall it’s a good phone. Not a ton to say about it. Apple makes quality phones. However the sound has some glitches, and I plan to return it. Upon research I found that this is common in iPhone 12. Thankful for the 90day return policy. The camera is good, but looking forward to maybe a clearer picture. I was told the quality of these pictures would be better than my last phone (iPhone 8). But honestly I didn’t notice a huge difference which was a let down. But still very good camera. Apple does well in this area!

Phone was in good condition as expected. Normally when buying a used phone from other stores in “excellent” condtion there is going to be some signes of wear and tear. I counted maybe 3 scratches on the phone in total. Battery was in good health and so far is lasting the whole day with mild to heavy use. Defently trust bestbuys certified/refurbished electronics more than any other store. Extremely satisfied with my purchase!

The phone was flawless. No scratch or ding. Looked like new. But i am not happy with the battery life. It was showing 70%, which way below than expected level. The phone description says “excellent condition” and the box says certified, which doesn’t align! I asked geek squad about the battery and they said they cannot replace battery even though it says certified! I end up paying for the battery to be replaced by them!

It was a good product and good condition and It’s exactly what I was looking for it. I love it.

The phone is small and decent. The quality is the same as any other. Loving the three cameras in the back!

Great phone at first But I have experienced battery life issues, Overheating and Basically I am not happy with the purchase since it was refurbished I lost my money.

This phone is great. It's like brand new. For my granddaughter it was perfect. Why pay for a new phone for an 18 year old when this does the exact same thing. Has plenty of storage and take great pictures.

Good phone, good condition. The color is very nice.

Hesitant at first to buy for my sister since it’s a refreshed one but turns out works perfect no issues or anything. My sister loves her gift, charger provided in the box was fast too.

The 12 Pro iPhone unlocked works wonderfully and my daughter is very pleased. She love love loves the triple camera and the pics are really good quality. It was easy to transfer data from her old phone to this new phone since it was unlocked she just had to put her old sim card into the new phone and Viola!

It's an iPhone cell phone, I think it doesn't need to magnify how good this product is

Got my son this one because his other messed up and to me I thought it was going to be small for him,but to him it was just perfect. He loves it

Phone works great and as expected. Lost my old phone and didn’t want to spend double or triple the price to get a newer model so this was perfect

Recommended and have 15 days after you purchase this item so that’s a good time to test if it’s good or not and for me it’s good I don’t

Pre-owned product was in great shape and was easy to transfer from my iPhone 10 to my new-to-me iPhone 12 Pro. Very happy with purchase a affordable price.

Very satisfied with this phone, works like new for me.