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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.3 out of 5 stars with 21 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers consistently note the excellent condition of the pre-owned iPhone 12 Pro Max, with many describing it as being in great or perfect condition. However, some customers reported that the battery life could be improved, although acknowledging that a lower battery percentage is typical for a refurbished device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Rated 5 out of 5 stars

    Iphone 12 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 12 Pro Max in blue? It's great, it's like I have the 15 in my hands 512GB good storage good speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Phone, I bought it for my sister, no one can tell that’s a pre-owned phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade of my Dreams

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been waiting to upgrade for years. At first I was a bit hesitant on purchasing an unlocked phone, but I don’t regret it. I’ve had the new phone for the last few months and I haven't had any issues.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Apple - Pre-Owned iPhone 12 Pro Max 5G 512GB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: The screen, touch sensitivity, overall quality are Absolutely fabulous. The audio / speaker output is louder than any iPhone i have owned in the past. Super Satisfied. Cons: Battery charging and power retention could have been better but because it's pre-owned 79-80% is acceptable.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Wwwwwwooooooooowwwwwww

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, brand new, great phone , works like any new phone retail Bougt from apple Company Itslef.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone came in great awesome condition. It was perfect. Was like brand new. I’m so happy with my purchase. Thank you Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 12 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    signed of usage noticed. battery life 76% which is normal for refurnished product, but over all, I'm happy with my purchased so far....

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy because me iPhone work very good it better buy Best Buy have good technology

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Works perfectly. Like new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone arrived promptly and was in perfect condition. It works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend people to buy this phone. The iPhone 12 Pro Max is a good phone. I like the camera and the battery is resistant.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    ..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They should inform you about the battery health on the devices... battery health i got was 81 % on my 12 pro max purchased

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 12 Promax

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Nice products, works great no issues. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You couldn’t tell it was refurbed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone good battery life nothing to complain about truly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I happy because i have cried card with best buy he help me alat

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great Just like new.Im very satisfied with my purchase

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Valueless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear speaker doesn't work as it should be.. Battery life sucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning how to use . It is my first iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good purchase..................... .. .......

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse mistake

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in a building my android worked and iPhone did not

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse mistake to try

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same sim from android was terrible in the iphone..

    No, I would not recommend this to a friend
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