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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 3.6 out of 5 stars with 709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.0 out of 5 stars

  • Camera

    Rating 3.8 out of 5 stars

  • Battery Life

    Rating 2.9 out of 5 stars

69%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 709 reviews
  • Rated 5 out of 5 stars

    Lasted me 2 years!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone 2 years ago through Best Buy. I was hesitant at first since it was preowned, but it was in great condition when I bought it and held up for 2 years with no problems so I think it was more than worth it! Toward the end it started to show major signs that it was getting old: lack of storage space, minimal battery life, glitching out, etc... It actually still works for the most part, I just dropped it again and the screen shattered :( But it did it’s job well while I had it and for that I am grateful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No major scratches or anything. It’s been about 2 weeks or so and no issues with the phone. Battery life seems pretty decent so far as well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a gift for my daughter after a week of her getting it she complained the battery life wasn’t very good. When I checked it said the battery life was at 74%. I understand it’s a refurbished item but Best Buy wouldn’t except a return because it was 2 days over the return period for something that i have to send to Apple to fix for $49 and shipping. Should’ve been fixed before sold and terrible customer service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works good! Looks new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a back up smartphone and unlocked. This is perfect. Looks new, no scratches and can bring it out of the country and insert any network sim. Not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value and Excellent Condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worried about buying a used phone but it works great, is in excellent condition, and the price was reasonable. Would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone to hold me over until my contract is up and can switch carriers in a few months. But the battery is crap, so I have to be very mindful of how much I use it. It was cheap, so it was worth it to hold over.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent condition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised by how clean and untouched the phone looked. Working perfectly, very Happy to present it as a gift for my granddaughter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fine but the battery life is terrible and they won’t allow me to get a new battery until it reaches 80%, it’s at 86% and dies very quickly, I need to charge it all the time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase, did not receive much of a packaging but was clean and as close to brand new as anything would get. Works flawlessly so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a preowned iPhone but looks like new only thing it runs out of battery quickly. But good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works just fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. The battery does run out pretty quick after a little use. Other than that, works fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my grandmother so she can FaceTime with us. The phone was in pretty good shape and so far hasn’t had any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my iphone with good condition. I'm very satisfied with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the iPhone 6s item as pictured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my iPhone 6S in a timely manner with no noticeable scratches or outward issues other than that I needed a Sim card and so went to a sprint store and they provided me with the Sim card and transferred all my info from my old phone to the new one without any complications and free of charge, so far it is a great buy for the money..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a phone and we came across this the price was great the product came in with no issues and she’s loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints as of yet but I’ve only had it up and running for 2 days. It’s in good shape body wise. A small scratch on the screen but it’s a refurbished phone so if that’s the only issue I encounter I’m good. Thanks for such a great deal. P.S.- Make sure you use an Apple charger with your iPhone. I fried an iPhone 6 using a $5 phone charger. Ye beware!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for an uses iPhone. The battery just dies really quick but I only use it for music and such.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay except for the battery.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay except for the battery and ended up returning the item to purchase a different IPhone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camera on this phone but the battery life on this phone is bad. Other features will take getting used too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product!!! Easy to use and already unlocked. seemed like new.

    I would recommend this to a friend