Customer Ratings & Reviews

Phone did not arrive with a good battery. I am disappointed that I will need to pay for a battery replacement. Not the level of refurbished I'd expect.

Since tgis being preowned,which mean it is already used and warranty is being lapsed So it is okay for normal use But don't expect much on this price But good on this price

Great phone and easy to use. I recommend the Apple products to everyone I know. Also the employees were very friendly and helpful in assisting me find this phone.

I bought this for my father in law who was still using an old iPhone 4. I have a 6s myself and it works fabulously. Time will tell if this refurb holds up well, but so far so good.

Great bang for your buck if you want an affordable Apple device for a young one. It was able to get the latest update to iOS 14.4

I chose to buy a refurbished phone to save some money. It arrived even be for the promised date. It looks and works great.

It came dirty with spot that it took a baby wipe to clean it, why they couldn’t clean it? The charger and cord are not original, not female apple. Works ok so far

This was purchased for my brother as he needed a new phone. This phone was delivered in great condition. There was even a screen protector already on the phone.

For a refurbished phone, I expect better. On the fifteenth day the phones front camera stopped working, along with the battery health declining to 76% deeming it in poor health according to apples notification. If they're truly refurbished, I would think that they would be in the same working condition or close to new, and not fail a day after the fourteen day return policy passes. The screen was good, and was probably replaced, which is where the issue came from during repair, with the board and potentially damaged diodes.

I was looking for a new phone but didn't want to spend a lot of money on the newest model. This was a great compromise of not spending money but getting a quality product.

I’m really happy that I bought this phone. The price is really good. It is working good ever since I bought it.

The phone I received looks good but the battery life is very poor. Doesn't stay charged long and shuts off when it has 30% or under battery life. Not real happy with this purchase.

Stopped working this year. After I bought a new phone and wasn’t using it. Wanted to give it as a gift but it never turned on even while plugged. Lasted a long time :)

Excellent value! Phone appears to be in perfect condition, no scratches. Works like a brand new one!

So far so good! I’ve had my phone for a few days and all has been well. The phone came as scheduled and in great condition.

Phone was in amazing condition. My granddaughter was able to set phone up right away. Very happy with this purchase!

Phone was in great condition no scratches good picture quality could audio quality. Would definitely recommend to a friend

Great starter phone for my daughter. Did not want to buy brand new phone. No tents or scratches, looks good. Only thing is says it comes with earbuds but it didn't.

Needed a back up smartphone and unlocked. This is perfect. Looks new, no scratches and can bring it out of the country and insert any network sim. Not bad.

The refurbished iPhone arrived with scratches and cracks on the screen It would not turn on at all Took it back to Best Buy the next day and they said we aren’t supposed to return them to the store Really? That’s why I bought from Best Buy The previous phone I bought at Christmas arrived and wouldn’t connect at all I guess they have zero quality control