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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.9 out of 5 stars

  • Camera

    Rating 3.8 out of 5 stars

  • Battery Life

    Rating 3.0 out of 5 stars

69%
would recommend
to a friend

Customers are saying

Customers are impressed with how well the phone works overall. However, there are some recurring complaints about the product. Many customers have issues with the touch screen, reporting that it is not very responsive. Others complain about the battery life, saying that it does not last very long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 709 reviews
  • Rated 5 out of 5 stars

    Unlocked iPhone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a refurbished phone everything works like new. Still have it and no problems. Best part the cost was very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    use phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone was use but it was still working fine, especial for the price that I paid, it was a pretty good deal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay phone..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine except that when you are on a call, you have to put it on speakerphone or else you can only hear whispers. I kept the phone because it was no big deal to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iphone6

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iphone 6 works quite well. my only complaint is that they shipped unit with less than 80% of battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was iffy about buying a used phone. However, when I received it, the phone looks brand new! I like it a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price for used phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work like new and you can't go wrong with the iPhone. Still using it have no problem. I was worry about the battery but so far all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, it is better than my HTC Desire. The desire has 16 gb of memory, this is a 64 gb. the camera is great and I can listen to my podcasts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. My dad 82 years young had been wanting this style and the condition and quality was just perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this might be scratched up but it was in great condition, so the phone was in better condition than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These pre-owned phones work great, I have bought 3 of them. No scratches, no worn charge port, looks and works like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to connect to Verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a used iPhones that was in great shape. It works wonderfully and was super easy to connect to Verizon after receiving it at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still working UNLOCKED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY unlocked phones when you can. I love best buy for offerring this as an option. Still working almost 2 years later... switched carriers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was amazing even though it was already used. I would definitely recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit that I had misgivings about purchasing a refurbished iPhone but I have been impressed with the performance of this IPhone 6S.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Donot depend on reviews for refurbished or used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely depends on your luck.If your lucky you get a piece with no issues .If you r unlucky then there might be issue with camera or microphone or speakers.At last I am lucky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if this is a pre-owned unlocked phone it is still working good. I am so satisfied with my purchase. I am definitely going to buy more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre Owned iphone 6S

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my daughter's broken old phone and this was a good product for her at an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed for my kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, came on time I would use best buy again and they are cheaper than Amazon- they looked brand new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and good size iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone i like new and everything is good and i like it. Its is so handy and easily to use with food features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone great condition

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in good condition has a good amount of memory good first iPhone for a 7 year old

    I would recommend this to a friend