Customer Ratings & Reviews

My daughter needed a phone and we came across this the price was great the product came in with no issues and she’s loving it

Couldn't be happier, just the right size and I have had zero problems and it charges well.

Best Buy delivered the phone in great condition, just as advertised. It even came with a free SIM card and a charging cable.

I bought as a gift for my daughter after a week of her getting it she complained the battery life wasn’t very good. When I checked it said the battery life was at 74%. I understand it’s a refurbished item but Best Buy wouldn’t except a return because it was 2 days over the return period for something that i have to send to Apple to fix for $49 and shipping. Should’ve been fixed before sold and terrible customer service

Great product! It worked like it was brand new. Great shape all the way around.

The phone arrived in good condition and has been working well, no issues!

I bought this phone to upgrade my sons iPhone SE and he loves it. Great value phone was in great shape as well.

It is an excellent phone works perfectly even with the new updates, easy to carry and affordable.

This phone has been great for my daughter to use as an iPod. She loves it! Works beautifully!

I’m aware that I ordered a pre-owned device. The one I received was completely not worth the price. Had a corner of the phone cracked and several scratches. I returned it immediately to the nearest store and was charged a restocking fee of $35

Great phone! Didn’t think it’d work but it did!!! Very excited to use it

I have purchased a couple of phones from Best Buy and they were in great condition.

bought 2 of these for my kids. still going strong. not bad for an old version. now i have one too.

I picked this phone up in-store, took it home, used an alcohol wipe to wipe whatever sticky gunk was all over the back, plugged it in to charge, it came on right away, and then noticed the screen was cracked. I had it back at the store within 45 minutes. The clerk said wow, they sold you this, I think they forgot to refurbish it. This looks like someone threw it off of a bridge. I get that refurbished phones aren’t going to be perfect, but this was disgraceful. I think they meant they dumpster dove.

Got this from a little one. Loves to FaceTime with grandma in California. If your kids want an iPhone get a preowned because they will be beat it up for sure.

My device is sleek cute and easy to use. It arrived on time as well. Curbside was smooth and quick.

This was a refurbished phone that was shipped sooner than expected and was like buying a new phone , it's in great shape!

This iPhone was in excellent condition. It was a great price. It is working great!!! Looking to get another one.

The phone is in great condition, it has a couple of scratches on the side, but otherwise in perfect condition.

Phone came clean and no scratches or dents, battery at 81%, for the price it’s worth the money.