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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 271 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers highly value the affordability and fast shipping of the Pre-Owned iPhone 6S Plus. However, they have concerns about battery issues, the possibility of the phone being blacklisted, and the risk of it suddenly stopping working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 271 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad bad bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge problem Battery shake inside Screen was bumped of the phone I saw this after delivered same day

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone still using it I love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Phone still using it I love it Had the phone for four years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good iPhone I like it for sure and I love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is like brand new, no visible scratches and excellent battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall A+ on this purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 13 year old daughter. She loves it! Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sent to Africa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent it to Ghana Recepient of phone loves it Works great over there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved this phone for my son . This is a really good first iPhone for kids

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very much disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so much dirt on the phone one they sent to me. I was really unexpected service from Best Buy I ever get. Though the phone was pre-owned it should be delivered as it in at least average condition . It was damage on it lcd monitor. I sent it back to Best Buy and ask for my full refund. I recommend not to buy it from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is crystal clear HD Video is excellent and pictures The phone is great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy from Best Buy again this is the place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good Apple I phone no Problem ...buy from Best Buy again this is the place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived as promised. True to description, easy to purchase online

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I got a stolen phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two unlocked phones from Best Buy and both times got a phone that I wasn’t able to use. First phone i got was a. Samsung j and it wasn’t compatible with veriZon even though it was unlocked. So I returned it the same day and got an iPhone 6 though the website. This iPhone was apparently a stolen phone and needed to be taken off a black list to be able to use it... just a hassle. Just got my money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is so happy with her new iPhone. I love my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 6s Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it brought it for my granddaughter who is 14 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 6s Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Shipped fast.package was as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - Pre-Owned iPhone 6S Plus with 32GB Memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No, problems so far. I am very satisfied with this iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this phone and hope it doesn’t go out of date for updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy! I’m really enjoying it and I will recommend it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone would not work with Verizon plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is supposed to be unlocked but would not work with my Verizon plan. I had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. People in store very helpful and excellent knowledge

    I would recommend this to a friend
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