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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 271 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers highly value the affordability and fast shipping of the Pre-Owned iPhone 6S Plus. However, they have concerns about battery issues, the possibility of the phone being blacklisted, and the risk of it suddenly stopping working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 271 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked like new and was easy to start up, no problems with it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Apple -Pre owned iPhone 6s plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery condition is very worse hardly last for 5 minutes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the phone and received it quickly. The cord and plug included were not Apple products. Took it in to Verizon to activate it. Once activation was complete started setup process. During this process we discovered you couldn’t hear anything when receiving a call. Returned phone to Best Buy for a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one of the best smart phones.good camera and large screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cellphone, I highly recommended to buy this one :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and durable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter and she love it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In good condition very happy with choose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iove it love it love it love it love it Best Choice I've ever made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone .....awesome I do everything in my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for my granddaughter ! And she loved it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 6s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.I will definitely recommend for my friends.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Camera didn’t work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone worked good but the camera didn’t work at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone for my granddaughter. She was thrilled!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ihone 6plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone stop working after 30 days of use/no ringtone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with the phone, really enjoy the phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I purchased from elsewhere. I am unhappy with the phones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whoever sold me this phone knew it was a piece of crap from jump. I literally just bought it and now I can’t return it and the phone doesn’t work at all. It only worked for 2 weeks and was glitching those 2 weeks that I had it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished iphone i bought was in bad shape I could not used it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor condition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was covered in small cracks, the back was Also scratched. Overall The phone was way to damaged. Yes we are aware of this being a used phone but again this was way too damaged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    zero stars Defective peice provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I received package. I felt very happy. Got iOS 12 upgraded phone. All setup done and all set good. The main and biggest problem is with ear phone volume. When I answered the call and increased volume. Its hard to hear the voice from caller.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone wouldn’t work! Purchased this for my dad and it wouldn’t connect to the network!! A person would think GEEK Squad would test all of this before selling and disappointing customers! I’m very upset at Best Buy!

    No, I would not recommend this to a friend
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