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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 271 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers highly value the affordability and fast shipping of the Pre-Owned iPhone 6S Plus. However, they have concerns about battery issues, the possibility of the phone being blacklisted, and the risk of it suddenly stopping working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 271 reviews
  • Rated 4 out of 5 stars

    Nice overall

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reused phone in a budget... But,Shipping took long

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Device all scratched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand the phone was used but I thought it would be in better condition

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Good phone if it wasn’t full of cracks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front face is cracked. How do I get a replacement?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but speaker isn’t loud enough.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Phone everything works but speaker isn’t loud enough. Volume is all the way up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this and so far it is working flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell m man bhb g5v BFF cddxs xz saw Xserve cdevgtv h b. No n’ I’m: ,l. lol n nag gf g& Vic cc Dre cuz so aqw Ed to yuh. Mom ,l. Po Mann vvcf crc go hn mom June he gff cf did xs sa ffgnj Jim me jm

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone wasn't work properly so I have to return it... but I buy an other one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    aesthetically it was not scratched

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone serves but you would have liked it better in its original box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oldie, but a goodie.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an older phone, but good quality. I bought my son a this one because it had a lot more memory than the one he currently has. He didn't want a newer phone, he wanted to keep using the model that has worked so well for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my sister and she is pleased. I currently have an Iphone and I knew I could help with any questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do not have enough space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not have enough space for pictures but is good . The cell

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why my order was cancel what wrong with that. Let me known .thank you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I would buy again i would recommend anyone with children to buy from them.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not upto the mark...very upset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone when the rating was 4+...but definetely not worth it...the phone get battery drained very faster...just within a 1hr of use...moreover the support from bestbuy was very poor

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Raggedy phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic was bad. Had to wait 2 weeks for a raggedy pre owned phone. They didn’t give be me all options of buying other phones. Bought prepaid phone with SIM card n the sum didn’t work. Had to buy 1 from simply mobile. Poor service no communication

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most wors thing that I ordered the phon is vary bad

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    In good condition for being used and fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and good quality ! For the phone being considered a used or refurbished phone it’s in good condition . The shipping was very fast soo I had it soon for work !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD Backup Phone for traveling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhones in general are good quality phones and when you can get a good used one they make an excellent traveling backup phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Phone will not hold a charge after 2 months.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy an Apple 6s+ from Best Buy. Received phone on April 17th and as of June 5th it will not hold a charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is large and easy to read Can hear people well when talking Looks nice it can do more than a lot of phones I love the pre paid phone card option

    I would recommend this to a friend
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