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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 3.7 out of 5 stars with 560 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are positive about the condition, price, ease of use, and camera quality of the pre-owned iPhone 7. Many appreciate its performance and find it easy to use, while some noted the smaller size as a benefit. However, customers are negative about the battery life and screen condition of the phone, with several mentioning scratches or other screen issues. Some also reported issues with the phone being locked despite being advertised as unlocked.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 560 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, good price....................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    preowned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time buying a pre-owned iphone and would recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defected phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my husband for his work phone and no one can hear him. Lots of static sounds like he is traveling with windows down. awful!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    nice and clean device iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iphone look brand new is working very good thanks best buy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I allways buy my used phones here and they work really good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone was clean no damaged like brand new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone I purchased in a good deal. It came with a charger and a good camera.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone love

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good and lovely too. The phone was clean and nice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst product that I ever received in an online purchase. Received a piece of junk spending $320. Returned it immediately.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    To whom this concern

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone for my daughter she like it but its a little slow. Im ready to upgrade to another iphone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to use as a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy, phone came with microphone not working which means my daughter can not make or receive phone calls, still in process of getting this fixed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price but it did not come with headphones Be much better with the headphones

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone didn’t have any problems with it easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very good product (i phone 7 ), works fine........

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product (i phone 7 ), works fine........

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    very good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good phone for the price. I have bought five.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone for the price...................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone came in pretty quickly and has been very good so far

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice and easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice and very good product light to used clear camera

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life sucks. But phone works. If walking around with a charger doesn't bother you here are the phones for you.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    EXCELLENT CELLPHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like new, it was an smart purchase for a good price.

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 2 out of 5 stars

    iphone 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not what i expected... has a lot of scratches on the back... supposed to be jet black...

    No, I would not recommend this to a friend