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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 3.7 out of 5 stars with 561 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are positive about the condition, price, ease of use, and camera quality of the pre-owned iPhone 7. Many appreciate its performance and find it easy to use, while some noted the smaller size as a benefit. However, customers are negative about the battery life and screen condition of the phone, with several mentioning scratches or other screen issues. Some also reported issues with the phone being locked despite being advertised as unlocked.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 561 reviews
  • Cons mentioned:
    Scratches

    Rated 2 out of 5 stars

    iphone 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not what i expected... has a lot of scratches on the back... supposed to be jet black...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone in good condition. Very easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone. The box was already opened , and has scratches on screen.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 1 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like it because it’s dirty and many scratches

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a phone for a family member that needed an iPhone and it was the perfect fix. Works perfect and performs great! Was unharmed and clearly thoroughly cleaned up from a software perspective and physically as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, not bad price. Only problem is it couldn’t be used on the Verizon network.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some scratches on the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that this phone it's not new ,but I thought this product would be in better condition,but it comes with some scratches,but it works well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Came in great condition

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition my daughter loved it!! Came in fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price but they should at least clean the phone before sell it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grand daughter phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a up grade for my granddaughter, and she loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ok phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was lock when I receive, I order a unlock phone they did not give me a headphones or a new Apple charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does not work. I have even taken it to the phone store and the said it’s the phone itself

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its Ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay. Smaller than what I've had. Bough it as a backup phone. Not the best but it will work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this phone worked for almost two weeks, then completely locked out saying unable to activate!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 7 refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good product but still trying to connect to my internet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 7

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never ever get this phone, it glitched on me today and it has not been working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone did not work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone would not update and looked beat up. I was not able to use it at all. I had to return it the following day.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Broken home button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks like new but I received one with broken home button.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a phone that was locked and when I went to the store I was sold the same exact thing for 100 dollars more

    No, I would not recommend this to a friend