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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 3.7 out of 5 stars with 131 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

67%
would recommend
to a friend

Customers are saying

Customers find value in the good condition and small size of the Pre-Owned iPhone SE, with many mentioning that it works great and is a great size for kids. While some customers appreciate the price point, others express concerns about the battery life and scratches on the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 131 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service got it on time. No issues easy to track

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son he very very likely and I hope next time I will see some things that

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glass is too dark so even at max brightness it’s difficult to see in day. Not an OEM item part, I’m guessing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gross!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was covered in gouges. Every hole had stuff in it. I scraped out the earpiece, and it was full of brown crusty dust. Clearly the quality control was nonexistent. I returned it and will never buy another refurbished product from Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected some wear but HORRIBLE condition; Verizon told me from Paraguay & can only use internationally. Could not activate in the US. I feel this was very shady from a large box store like Best Buy. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate the easiness of ordering quality products online!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iphone 5s and this one is so much better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Outdated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the phone for a better model. Not compatible with service provider.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can’t use on Verizon

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although a Verizon phone- they say this model is too old and they do not support this model anymore.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pre owned not recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love SE but not the preowned as the phone has minor damages all around the phone, I was not expected this .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item worked, it takes longer than normal to charge the phone...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Verizon compatible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this as a replacement phone for my son. The phone promised to be Verizon compatible. Waited 4 days for it to arrive only to take it to the Verizon store to find out it's NOT compatible for Verizon!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False advertisement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone worked great but it wasn’t unlocked. I could only use it with AT&T. Definitely false advertisement. I bought this specific phone because it was supposedly unlocked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Regret the purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely functional phone! I would NOT recommend or repeat the purchase. Thought I would save $...but just got disappointment!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Label doesn’t specify which iPhone se it is

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m returning this item. I thought it was the new se used ,which it doesn’t specify which iPhone se it is. Was kind of disappointed because if I knew I would t have ordered it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    this seller canceled when it was being shipped

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i cannot cancel the order because the sender put in as incorrect address and the package is beung sent back to the seller can someone help so i can see if i got refunded or not

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered one and it was defective, ordered second one and it was also defective. Had to return both and upgrade through ATT to a newer phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the phone and it was glitchy from day 1. By day 3 the screen was black and it would not turn on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke phone screen is messed up and they have 14 day return policy but it was a Christmas gift

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    touch screen not working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just bought it best buy didnt offer extended warranty I guess they new it wouldn't work

    No, I would not recommend this to a friend