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Customer Ratings & Reviews

Your price for this item is $419.99

Customer reviews

Rating 4.3 out of 5 stars with 368 reviews

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Rating by feature

  • Battery Life

    Rating 3.3 out of 5 stars

  • Speed

    Rating 3.1 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the performance and ease of use of the Pre-Owned MacBook Pro 13.3" laptop. However, some customers reported that the condition of the received laptops varied, with some showing more wear and tear than expected. Issues with battery life were also noted by several customers. The product's overall appeal is thus somewhat diminished by inconsistencies in condition and battery performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 368 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My youngest wanted a laptop so we purchased this one as a "tester" to see how it goes. Laptop does everything it needs to and more. Great value especially since older apple laptops keep up with most newer tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mac desk ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted this for 10 years can’t beat it. Beast Buy is the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly as advertised....good laptop or me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a replacement for my 13 y/o laptop and wanted to maintain my long time brand. When A/X had a special w/ Best Buy and the kind of unit I desired was available...it was a perfect chance to finally realize my desires! I'm updated and crusing along!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm used to the newer version that is so fast that normally this one would be fine. If you have a newer version of Macbook then don't get an older one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was scared to buy a refurbished Macbook Pro online, but I am pleasantly surprised. The laptop arrived in great condition and looked brand new with no scratches or scars. I knew I wanted a Macbook Pro but I did not want the pay the price for a brand new one. The was a excellent alternative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very easy to use. It has so many features. If you need help you can get onsite support from Apple. I went to best buy and one of there associates help m e learn all the features the laptop has to offer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for a refurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quick inexpensive replacement for my child’s Apple computer for college. Works well but it’s an older model so runs slow. No ones fault but old technology.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    In good condition and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is In good condition and quick. For being a previously owner it came looking really nice. The computer is nice and quick it was great that it had the newest update on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's a MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Everything that I wanted and more. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. My wife loved it. It was up and running in no time. Best buy offers set up if you need it at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop even better price! This is my first laptop and I love it! Does exactly what I need it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurb'd treasure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ability to purchase a tefurbished notebook made this an easy choice.bWill be a repeat purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great upgrade for my Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a refurbished Mac Book purchase, I wasn't sure how It would look but it but it was very clean, no scratches and looked brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Perfect laptop for a student.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my laptop and it does everything I need it to do for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great like everything I get at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for us. Great price. I trust Best Buy with all my computer and audiovisual needs

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 3 out of 5 stars

    Damaged on Arrival

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the product was received, it was already damaged. I paid the extra amount to have a Grade A refurbished computer, which means no visible damage, but the product I received was dented in multiple corners. I had to drive over an hour to my nearest BestBuy store, but they did return it quickly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and incredibly fast. Apple always seem to out perform it's competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mac really delivers for the price. Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had any problems whatsoever with this laptop.... works like a charm

    I would recommend this to a friend
  • Cons mentioned:
    Age

    Rated 3 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason my husband and I both missed that this was preowned. I had purchased a new one a few years back and thought this was another release of new ones that were a few years old but not previously owned. He really wanted a new one so we returned this.

    I would recommend this to a friend
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