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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 37 reviews

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Rating by feature

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are satisfied with the AirPods with Charging Case (2nd generation), particularly the sound quality. Users find the sound to be perfectly good. There are no cons mentioned for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 37 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Get these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new AirPods! The sound quality is amazing—clear, crisp, and perfect for music or calls. They fit really nicely and stay in place, even when I’m moving around. Definitely recommend!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These refurbished buds didn’t work. So I don’t recommend refurbished Apple Buds. One couldn’t hear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about two weeks. Do not recommend! Lid fell off just from opening them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    So great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple earbuds are truly one of the best when it comes to sound quality, comfort, and convenience. The audio is crisp, clear, and perfectly balanced whether you’re listening to music, podcasts, or taking calls. The design fits comfortably in your ears and stays secure even when you’re on the move. What really stands out is how easily they connect to your Apple devices — it’s quick, smooth, and completely hassle-free. The microphone picks up your voice clearly, making calls sound professional and natural. Plus, the battery life on the wireless models is impressive, and the charging case makes it super easy to keep them powered up. Overall, Apple earbuds are reliable, stylish, and worth every penny. If you want great sound and easy use without dealing with wires or complicated setups, these are a fantastic choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished AIr Pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to setup and get operational. Very happy with the product. Only thing missing was simple instructions

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter for Christmas. She likes the way to original ears fit her. These work well and the sound was good.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Battery a little shot but it’s ok they’re perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    2nd gen still the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still use the 2nd gen as they are still more comfortable than succeeding ones. I also like the pure tap interface vs the buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AirPods!!! They are perfect just what I expected. They connect quickly. They fit my ears perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like Brand New!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished feels like brand new! I was glad to have an option for refurbished to keep the style of AirPods that I currently prefer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally washed them in the washing machine and they still function! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nelson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent product, quality the sound is perfectly good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple earbuds have very good quality. The sound is clear, powerful, and well balanced. They are comfortable to wear and feel premium. Definitely worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    air pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of them i can’t really hear through.. I have tried and tried but it is so low

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is perfect but the microphone is not working I thought it’s good but when I’m trying call with it other person can’t hear my voice I thik it’s bcuz of network but not so this is it & I also trying to return but I already trash the box so I keep it thank you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to replace my 2gen airpods and these are good as new! the charging case seems to lose battery quick, not much of a prob tho cause the pods last long and i still had my previous case to use anyway. would recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not completely satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 pair and 2 out of the 4 had a non working pod

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Left earbud doesnt work correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earbud does quickly I contacted the seller to get a refund. Still waiting for a response.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Marquis the goat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using my head phones for everything I do for my life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these Airpods for my granddaughter and she loves them. I am very happy with my purchase.

    I would recommend this to a friend
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