The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 25 reviews
Rated 5 out of 5 stars
Great product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was delivered very fast and it was nice also it was like new
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like most people I would rather buy new if I could but who wants to pay double if you don’t have to? So I figured how bad can this iPhone be? My iPhone 7 still works great so this 13 should work great also. I was wrong. The mic on the phone was damaged when they put it back together (refurbished) so no one could hear me speak. The battery which I assumed was new also could not keep a charge for long. Had to return it and paid around two hundred dollars more for a 14 that was new in the box. Works perfect as a new phone should. Probably would have put up with the battery not being great but not the mic being damaged. Renders the phone useless.
No, I would not recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Iphone 13 refurbished
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product only wish they replaced the battery would have paid extra
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent condition, looks brand new and works great.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Good used phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
good condition works like it should no scratches or defects
I would recommend this to a friend
Rated 1 out of 5 stars
iPhone 13 review
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I got it I was happy about the appearance because it looks like a new, but when I look at the battery health level is only 77%. I tried to put up with that. But then after a while I found out it won't charge when the phone is off and also it doesn't show the battery icon while charging. That's a big issue. So I wrote to the seller asking if I can exchange to another one but it ignored my questions and just tell me to return.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
The worst experience ever
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The worst company I’ve ever had to deal with. The communication was horrible and when I didn’t receive my package they kept tell me to call everyone but them and vice versa. I kept getting the runaround between UPS Best Buy and this company wonbat and after a month of fighting back-and-forth between each company, I finally got a refund will never do business with this company again