Customer Ratings & Reviews

I’m rating this fairly because the phone looks good after being refurbished, but there were too many scratches on the exterior. I knew I was purchasing a refurbished phone, but I wasn’t expecting so many scratches on the body. Aside from that, the phone is working fine.

Pretty good phone purchase. A few slight scratches but nothing too serious.

Good size and works well (much faster than my old 8). Cute color too!

Phones looks great and has been working perfectly!

It was ok a bit slow not what expected but it worked for a couple months until i got a new phone

My daughter enjoyed ths iphone 14 ,I'm happy i got it for her

It’s the color I been wanting for forever and the phone is in flawless condition! I will definitely continue to buy my electronics from Best Buy!

Excellent phone I send it to my country Ecuador and the signal is perfect

I would recommend trying the refurbished phones they work very well. I’m very happy with it.

Just like new, exelent product, just as described on the website.

I returned it cause when it got to my house, it didn’t work. It wouldn’t even charge.

Excellent phone, about 3 invisible scratches and I highly recommend this seller!

Excellent product and quality. I liked the conditions of the product. Camara, 100% recommended color.

Loved it was as good as a new phone and I’d definitely get refurbished phones as presents again

I purchased this phone from the open box section at Best Buy. This phone is in tip top shape, my son loves it.

Excellent refurbished, refurbished camera excellent, refurbished excellent charging , refurbished excellent 120 hertz

Be aware of the return window, it may be shorter than you think. After less than 30 days of use, I began experiencing issues with the phone's display. I reached out to the marketplace seller for a return and I was informed that the return window had already passed. After that, I contacted Best Buy and apparently they aren't responsible for their sellers, because they couldn't help me either. I'll have to look into a charge back with my bank. What a pain. Battery life was also in the 80% upon purchase which isn't great.

It arrived quickly and in very good condition, I'm satisfied with the product.

This has been perfect for a starter phone for my 12 yr old daughter.

Front camera is scratched up and blurry even though it was marked as in excellent condition