Customer Ratings & Reviews

Phone looked like it was brand new. The battery has 83% life left in it. We are happy with it.

While I like the phone and camera. - the upgrades messed with my internet access:(

Phone came in great shape plus a screen protector. Battery life was 80%it. Non real blemishes or scratches. Have had the phone for about a month now and problems.

Love it exactly as described the perfect color no scratches good shape a must buy

Phone works just fine, great condition. Happy with my purchase.

Good purchase. I recommend this item for anyone interested

The phone looks like new on the outside. I had a shop check the battery and they said it's good for only about 6 more months (having lost about 15% of its capacity). I didn't expect a miracle unit, but "refurbishing" probably should include battery replacement.

Had a small chip on the side, but for the most part was an excellent condition I bought it for my son‘s birthday and he couldn’t even tell the difference between a new and used one so definitely a good product

Works great love the color quick shipping good quality

The phone was even better than expected, looked brand new out of the box. Worked as described with no issues. They packed it with extra care and protection. Would buy again dor sure.

is okay is okay. is okay is okay is okay is okay is okay

Works great and at a great price! Highly recommend

It's looks and work like new phone I get it for my niece and she loves it. Excellent phone.

Dissatisfied. Billed as “excellent” condition but found there were at least three chips in the exterior body of the phone. “Fair” at best. The phone itself is great, just feel bamboozled by Best Buy and will not buy phones from them anymore. For the record I didn’t want to rate battery life, camera, or display quality but was unable to submit with putting something so I copied the overall rating.

Phone works perfectly! Great price! Kid is happy! Checks all the boxes

Phone works great. Bought it for a really good price. I would defiantly buy again.

It's a handsome looking phone. It's got all the features that make this purchase an investment. To be honest, for me it was too much phone. I needed something simple.

Bought for my Mom. Looked like new when received. Battery health is 89% Has used for 1 month and everything is good so far.

Works perfectly. No damage. Great price! Do yourself a favor and shop Best Buy!

Bought this refurb iphone 14 for a friend. It arrived as promised and seriously looks brand new, unlocked and ready for use. Also included a new power cord. Very pleased with my purchase.