The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Nice phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it exactly as described the perfect color no scratches good shape a must buy
This reviewer received promo considerations or sweepstakes entry for writing a review.
Never buy refurbished phone! When I receive it looked great outside, but when I started to set it up, the touch screen was not responding (difficult to switch numbers to letters0, and it was making strange sound. I immediately initiated returned process and shipped it back the very next morning by FedEx. The seller received this IPhone on October 20, 2025, but hasn't issued refund as of today, October 27, 2025, in contradictory to written promise to do it in 2 to 5 business days. The bottom line, buy Apple products only new and directly from Apple.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to return it. It had a defect. It kept turning off, took it into an AT&T store and they said it was defected. Never had that happen to me buying a refurbished phone from Best Buy first time.