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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 17 reviews

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76%
would recommend
to a friend

Customers are saying

Customers enjoy the refurbished iPhone 4s 16GB and find it works great. However, some customers have concerns about the battery life being a bit short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Rated 4 out of 5 stars

    GOOD PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these phones to gift it to my parents. Phones were nice and clean no major signs of used phones. Comes with a nice charger not like the cheap one which takes hours to charge. I have unlocked them both phones and had some nice screen protector and a case phone works great haven't seen any problems with them yet

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pre-owned product in good condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an iphone but didn't want to pay the price for a new one. Best Buy offered me a way to get a pre-owned product with the assurance it would work. The battery life is a little short, but otherwise works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really great graphics on face time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does way more than I know anything about but will eventually learn and it will help me move into the 21st century. Being in my mid 70's, I am technologically disadvantaged. Where are those teenagers when you need them? This phone has good sound quality and is easy to use. Photos are sharp and face time is awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery easily drains and you cannot hear the person from the other line when they call or it is not clear sound unless it is in the speaker . I am planning to return this when I hv the time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone but won't stay charged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to charge it at least twice a day With no use

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 4s is reliable and efficient. A good size for the kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just minor wear and tear but the charger is a mess. I had to replaced the charger and the phone is working fine now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. Just a little slow. Much cheaper price than anywhere I could find locally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good and worth of it to buy from bestbuy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone! my son loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this pre-owned phone for my son. Works great! Awesome phone! He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece. No problems at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for one of my friends. He is very happy to use it. It was a birthday gift to him from me.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not such a great preowned phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a tendency to cut off at random times. I needed something to replace my phone until I could upgrade. I would never buy another refurbished item again. I guess Best Buy was not able to detect this flaw.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What I purchased fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what I expected and they shipped it pronto!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it's very good. I will presen for my friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Its work a %100 fine .its up to speed .

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Was not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone's battery defective. Called AT&T to unlock phone but they said it was still tagged with an active account so they cannot unlock it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    top notch IPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first IPhone and its the perfect size i would recomend to a friend if you are looking at this item dont think twice. :)

    I would recommend this to a friend
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