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Customer Ratings & Reviews

Your price for this item is $229.99
The comparable value price is $249.00

Customer reviews

Rating 4.4 out of 5 stars with 32 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.9 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-32 of 32 reviews
  • Rated 5 out of 5 stars

    Ehsan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift to my family member, a reasonable price and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for teen. Perfect color and fit—highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good for daily use, very convenient ~~

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed in BB Customer Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with the watch but more importantly the Best Buy customer service was horrible. I ordered this watch online as "open box, in excellent condition". The watch was a birthday gift and my kid was super excited to get it. When I purchased the watch there was a sale so I got an instant savings (which was the only reason we were able to give as a gift). The first day he wore it we quickly realized there was an issue with the battery. I did an online chat and was told to take it to the store to exchange it. The store did not have the same item and could not order me another - which was available online. After over an hour trying to get things sorted out I was told to call customer service. The customer service representative and supervisor were extremely hard to understand. I spent over an hour either waiting on hold or trying to work things out. When I finally got a supervisor and asked for help with the exchange (same item, same style, also open box) - he told me they could not honor the price for the same exact item even though I did not get what I purchased (the watch was NOT in excellent condition), and I just wanted what I ordered. He told me they had an "internal" policy not to do so. Not a policy posted anywhere, nor could they show me the policy. HORRIBLE customer service. Buyer beware!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a grandchild and she absolutely loves it! Works great

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good but not used much

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the product, but in my own use i havent seen much utilization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy 13 year old but suitable for anyone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it and the price was excellent. Shipping was quick, very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because I can see notifications when I'm not using my iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product…………..,…,…..:…………………………..:::………….:.:..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its a good basic watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just feel short of what i wanted in every way. Good watch just apend the extra to get the good ones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was stolen before delivery, the watch was taken out the box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    watch never delivered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never delivered the watch, and cancelled the order almost 4 weeks later. I still have not received refund, so sent message tonight to make sure that happens. They have assured me the refund is now processed.

    No, I would not recommend this to a friend
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