Customer Ratings & Reviews

Love my watch. Just have to learn how to use it. Looking forward to seeing what all options it has.

I absolutely love it. Exactly what I wanted and more importantly what I needed.

The watch is awesome and this is a must have. If you have your phone i wouldn't pay the extra for the line

Very nice& many forms of information, enjoy the health features, news and sports scores and updates

I love the color on this, and I've always been a fan of Apple. I don't regret this purchase

Lowest price, plus two years of Apple Care & quick delivery!!! Watch is as promised, excellent.

Good watch works well. Wish they hadn’t taken the keyboard choice of you hand writing. Overall good

Customer service was very helpful and I have recommended this product and Best Buy to other people

Love my new watch and love the customer service was fantastic

Great present for mi wife she love it specially when she go for run she can check rate of her heart.

Love the new features. I upgrade from the original apple watch. The new shape and features are great.

Bought this for my daughter's birthday. She loves it and said it was so easy to set up.

The Best Buy website states that: "Open-Box Excellent" "Products in Excellent condition look brand new — with no physical flaws, scratches or scuffs — and include all original parts." "The product will be in its original packaging or a suitable replacement box." I have purchased "Open-Box Excellent" items from Best Buy. For the most part they have been good purchases. On occasion though they have been very disappointing. This was the most disappointing one. I wanted to purchase a Series 8 watch to pair with my iPhone 13 but there were no sales so I decided to give an "Open-Box Excellent" quality one a try. I made my purchase on line and waited for the notification before driving to the Best Buy to pick the watch up. Because of previous experiences with "Open-Box Excellent" items and the condition of the box that was presented to me, I asked the customer service person to open the so we could check the watch before I left the store. It was good that I did. The boxes (watch and band) looked like the previous owner had crushed them while trying to open them. They were dirty and torn around the edges and held together with tape. The watch body had some sort of white substance (I really hope it was paint) smeared into all of the seams and the watch face had three large scratches in it. I told the CSR that I did not want this purchase and was told I would need to returns to take care of that. The return took about 35 minutes so I ended up wasting about an hour and a half if you include drive time. There are four Best Buys within range of my home and I have found that one does not seem to care about how returned items are graded while one does an excellent job. I no longer purchase anything from the former. It is disappointing that the grading system cannot be trusted. To keep from wasting time I would highly recommend checking any "Open-Box" item before you leave the store. The Series 8 went on sale the next day and I purchased one for the same price as the open box one - at the Best Buy with the better quality control.

Got this as an early Christmas preset for my daughter and she is loving it.

Great buy. I'm very happy with the watch. It definitely helps me monitor my heart and health issues.

Love my watch! The pricing was great abd so was the service by the manager in the electronics section.

Got this for my son on his birthday and he loves to use it while he’s working!

Great watch would recommend it for my wife!! Especially while i work out it helps me keep track

Bought this for my wife and she loves it! She wears it to work ever day.

It does more then I expected. Staff very knowledgeable on it's features. Great shopping experience