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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 436 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers value the protection, peace of mind, and coverage that AppleCare+ offers for their AirPods Max. They appreciate the noise cancellation feature and find the price to be reasonable. Customers also recommend the product and believe it is worth the investment, especially considering the potential cost of repairs or replacements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 436 reviews
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    pricey plus deductible, but if you need it...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally recommend buying a warranty, especially for Apple products, but this is a $500.00 set of headphones. While Apple is really good at taking care of it's customers, if you get outside of the one year warranty, and your headsets dies, you'll wish that you had spent the $$$. The only downside to this is that you'll have to pay a fee to take advantage of the warranty. I found that out recently when my airpod pros became defective, and I had to pay $30 to get them serviced/replaced. I was surprised by that fee. The response i got from the geek squad was - well, they are almost 2 years old, and you're getting replacement airpod pros. Sure, but i figured that's why i paid for that warranty, not to have to pay another fee. So, just to keep in mind, it's not just the cost of the apple care +, you also have a deductible on top of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omg this is amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of Mind with AppleCare+ I recently added AppleCare+ to my device, and it’s been an absolute game-changer. Knowing that I have extended coverage beyond the standard warranty gives me peace of mind, especially for something as important as my Apple products. AppleCare+ offers not only repair coverage but also covers accidental damage, which is a huge relief. The process for making claims is seamless, and I’ve had a few instances where I needed support. Each time, Apple’s customer service was top-notch—quick, friendly, and efficient. The option for same-day repairs at the Apple Store or mail-in service is incredibly convenient, and the repair fees for accidental damage are much more reasonable than I expected. It’s also worth mentioning that AppleCare+ extends my warranty for up to two or three years, depending on the product, which ensures that I have coverage for the long haul. For a product that I rely on daily, this is an invaluable investment. If you’re someone who likes to keep your Apple products in top condition or wants to avoid unexpected repair costs, AppleCare+ is absolutely worth it. It provides an unmatched level of support and makes owning an Apple device even more stress-free.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Peace of mind

    Rated 5 out of 5 stars

    Easy process, peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great insurance and at a bargain. I felt comfortable purchasing my big item knowing it would be protected if something happened. Fast and easy process with peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Warranty

    Rated 5 out of 5 stars

    Get insurance

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to get warranty on your products cause you never know no matter how gentle you’re gonna be. It’s always good to get these amazing insurance.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care + for AirPods Maxx

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that having apple care on my apple tech is a great value for my home apple system this is always a choice for all my apple products that allow apple care. Highly recommend. Although I seldom need to use it when I have issues it protects me from major repair expenses in my important devices. I like to keep my valuable Apple tech protecting agains repairs and issues. I sell some use it as apple products are some of best but when needed it is important

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Insurance is a great thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend insurance on these Ipod pro Max for the price of these. They are great but wouldn't want to replace at full cost if it's preventable by having insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earpot Pro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a soldier deployed overseas, i bought all my product from bestbuy and i enjoy them all, while here overseas, i had issues with my earpot pro. I contacted apple and they confirm i got coverage, so they asked me to take it to a store in the country I am deployed to, thae host country has an egent that they sent the product back to the US and in a couple of weeks i recieved a replacement. For me, this is not good but great!!! My colleagues are so impressed and ask me to tell them more about best buy, and I did. We now call it coverage pro max. Thank you!!!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is very good and awesome coverage recommended

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    AppleCare for Airpods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection option for 2 years if anything happens to them you bring them back and they'll take care of any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is really worth it. I would suggest buying some I had some Air Pod Pro replaced for brand new ones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Charging issue

    Rated 4 out of 5 stars

    Ads protection plan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my sister She loves them but the AirPod max now doesn’t charge it shows that it’s only in 1 % other then that they are great she says. Always have a Protection plan!!! It will save you

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Clumsy

    Rated 5 out of 5 stars

    great plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love having a protection plan for my headphones because i paid a lot for them and i’m clumsy so i really recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple’s customer service is top-notch, and having AppleCare+ means that you’ll have easy access to expert support via phone or chat, as well as access to Apple’s extensive network of service locations. The repair process is smooth and efficient, which minimizes downtime. Additionally, AppleCare+ provides a battery service if the battery health drops below 80%, ensuring that your AirPods Max remain functional for years. For those who want to ensure their investment is protected and enjoy peace of mind knowing they have reliable support, AppleCare+ for AirPods Max is definitely worth considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth for max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely worth especially for airpods max they specifically could go wrong in alot of ways but applecare saves my life and wallet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to care for your apple products .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air pods max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPods Max (USB-C) Review The AirPods Max deliver an exceptional audio experience wrapped in a premium design. The build quality is top-notch, with plush memory foam ear cups and a sturdy aluminum frame that feels luxurious. The sound profile is rich and well-balanced, with deep bass, crisp mids, and detailed highs. Active Noise Cancellation is among the best in the market, effectively blocking out external noise, while Transparency Mode feels impressively natural. The switch to USB-C is a welcome update, making charging more convenient. While they’re on the heavier side, comfort remains solid for extended listening sessions. Pricey, but an easy pick for those who value top-tier audio and seamless Apple integration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best recommendation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent with high quality working

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best insurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for in case of emergency. For the price of getting your product repaired or replaced, can’t beat the deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has its perks for damage not replaceable if lost

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    AirPods Max Warranty: 5 Stars, Total Mind Chill

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scored the warranty for my AirPods Max, bro! Never used it, but it's like a mental beach, total peace vibes. 5 stars for that zen assurance, even if the tech lingo's a bit like catching a weird wave.

    I would recommend this to a friend
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