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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2253 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the protection, peace of mind, warranty, noise cancellation, insurance, price, replacement, Apple care, and reliability of the AppleCare+ for AirPods Pro - 2 Year Plan. They feel secure knowing that their AirPods Pro are protected and appreciate the peace of mind it brings. Customers also value the warranty and insurance coverage, as well as the reasonable price and easy replacement process. Overall, customers are satisfied with the AppleCare+ plan and find it to be a worthwhile investment for their AirPods Pro.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,253 reviews
  • Rated 5 out of 5 stars

    AppleCare+ a Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go ahead and protect your investment for Only $30. You never know when you may need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear pods pro!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and much needed gadget to enhance experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MzLady

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Pro Air Pods best decision I have ever made.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy the 2 year protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks that I lost one of these because the stupid things don’t make sound so you can find them with find my. In fact the find my is not gonna help you at all unless you are looking for the one in your ear. Don’t by the Apple care. It’s a waste of $

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "AppleCare+ is an absolute lifesaver when it comes to protecting and enhancing the Apple products I love. This comprehensive warranty and support program has exceeded my expectations in every aspect, making it an invaluable investment for any Apple device owner. The peace of mind that comes with AppleCare+ is priceless. Knowing that my Apple products are covered against accidental damage and hardware failures for an extended period is incredibly reassuring. Whether it's a cracked screen, water damage, or any other unforeseen issue, AppleCare+ has got me covered. The customer service provided through AppleCare+ is unparalleled. The support team is knowledgeable, friendly, and always ready to assist with any questions or concerns. Whether it's troubleshooting software issues, providing guidance on device usage, or facilitating repairs, they go above and beyond to ensure a smooth and satisfactory experience. One of the key advantages of AppleCare+ is the convenience it offers. With Apple's vast network of authorized service providers and retail stores, getting repairs or replacements is hassle-free. The process is seamless, and I have always received prompt service, minimizing any downtime with my devices. The added value of AppleCare+ extends beyond repairs. The two-year coverage also includes 24/7 priority access to Apple experts through chat or phone, which has been incredibly helpful in resolving any queries I've had. Additionally, the inclusion of accidental damage coverage ensures that I can use my Apple devices with confidence, even in demanding environments. The transparency and clarity of AppleCare+ terms and conditions deserve praise. Apple provides clear information about what is covered and the associated service fees, allowing me to make informed decisions. The cost of AppleCare+ is reasonable considering the peace of mind and excellent service it provides. Overall, AppleCare+ is an essential companion to any Apple device. Its comprehensive coverage, exceptional customer service, and convenient repair options make it an outstanding investment. I highly recommend AppleCare+ to all Apple product users who want to protect their investment and receive top-notch support when they need it."

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 4 out of 5 stars

    "AppleCare+: Your Ultimate Safety Net for Apple De

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ offers excellent peace of mind for Apple device users, providing extended warranty coverage and priority support. The ability to repair or replace devices at a reduced cost is a significant advantage, especially for accidents. The customer service is typically responsive and helpful, making the claims process smoother. However, the upfront cost can be a downside for some, so it's worth considering if you're prone to accidents or plan to keep your device long-term. Overall, it’s a solid investment for ultimate protection.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Warranty

    Rated 5 out of 5 stars

    Warranty.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good warranty. It covers everything. And can get new pair if one breaks.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Air pod pro review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new set of earbuds for the gym and although I recently broke my Beats earbuds I was ready to part way's. I’ve went into best buy several times and I could not find the courage to spend $250 on a new pair of earbuds until my air pod pros. My goodness how immediately impressed I was the second I tried them on. Talk about clarity, whether I was talking on the phone listening to a podcast or bumping my favorite song. These Lilttle things got power not only are they loud, you also have the ability to adjust sound to your ears favorite way of hearing, whether you prefer se round sound, or minimal bass and high octaves, they are so many different ways to adjust the sound you will want to try them all. I also couldn’t believe some of the hidden features like live listen it allows you hear in on conversation that are near by or say you not even in the room but your phone is it will allow you to utilize your cell phones speaker to listen to everything that is being said.They also come with noise canceling and u can choose if you want one side to cancel noise or both.Also you are able to adjust volume, skip through songs and playback music at will without your phone, you can even activate hey Siri. Overall I give this product a 10 out of 10 Apple never ceases to amaze me and once again they did not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO glad I got the protection plan!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With as many times as I’ve dropped my previous AirPods (or let them slip out of my pocket), I knew I’d be needing some coverage in case I damaged my new AirPods Pro. What I didn’t anticipate is that I would accidentally leave them in my pants pocket and send them through the washing machine! Luckily, my Apple Care covered the damage and the Apple Store gave me a replacement set of AirPods Pro and a replacement charging case for just $30!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Recommended accessory for apple user

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods 2 deliver a wire-free and seamless experience with improved connectivity. Love the hands-free Siri integration and compact design. Sound quality is impressive, though the fit could be more secure during active use. Overall, a solid choice for Apple users.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Peace of mind

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of AirPods!! Decided to get the AirPods Pro. I absolutely love them. The noise cancellation is awesome, it is like Im in my own world. The AppleCare+ isnt the most cost effective, but does give me peace of mind in case anything happens to them.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    "Peace of Mind on the Go: A Review of AirPods Appl

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “AirPods AppleCare is a must-have investment for anyone who owns these iconic wireless earbuds. With its extended warranty coverage and expert technical support, it provides peace of mind and protection against unexpected issues. Whether it’s accidental damage or battery degradation over time, AirPods AppleCare ensures that your investment is safeguarded. The convenience of online and phone support from Apple’s knowledgeable technicians makes troubleshooting effortless. Plus, with the option for express replacement service, you can get back to enjoying your AirPods without delay. Overall, AirPods AppleCare offers comprehensive coverage and exceptional service, ensuring that your AirPods experience remains worry-free.”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for so many reasons.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care by far is the most reliable hassle free insurance program and worth every penny. My AirPod were chewed up once by our dog….replaced fast in store. Second time i had some issues I’d assuming from dirt or sweat, i was never told what the real problem was, and i didn’t ask…because apple took care of it totally. Also they had 24/7 support. No matter what product i had a question about the apple staff answered it and they are fast. Thanks Apple! Sincerely.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care is the Best investment

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend apple care with any apple product. Better to protect your purchase and not take the risk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for your device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quite complicated and expensive to go through life without some insurance on your devices. This changed everything, I’m quite happy with the purchase, I’ve got all the help I ever needed for my device.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and excellent noise cancellation. I was really pleasantly surprised with the upgrades from 1st Gen.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Peace of mind

    Rated 5 out of 5 stars

    AppleCare for Peace of Mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the insurance on the AirPods Pro for 2 years because I don't like buying a product to find out it is faulty from day one. The cost of the insurance isn't much and it gives me peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Airpod

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This always great to have just in case something happens to your AirPod. If you lose one AirPod, it can be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best pair of earbuds I’ve owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best sounds earbuds I’ve owned, I bought my daughter a pair because she loved mine so much . Battery is pretty good not great , but the sound quality is top notch . The noise cancellation is scary of how quiet it gets . They steup to your iPhone in a minute . I can’t say how much I love these I wear them to the gym, while driving . Also while making phone calls they’re crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 3 out of 5 stars

    Apple Care

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had AppleCare coverage for my various Apple devices over the past few years, and it has provided peace of mind and valuable support. Here’s a detailed review based on my experience with AppleCare: **Pros:** 1. **Comprehensive Coverage**: AppleCare extends the warranty and provides additional coverage for accidental damage, which is reassuring. Knowing that my devices are protected against unforeseen incidents is a significant benefit. 2. **Expert Technical Support**: The access to 24/7 expert technical support is one of the standout features. Whether I've had issues with software, hardware, or general device usage, the Apple Support team has been knowledgeable and helpful every time I've needed assistance. 3. **Ease of Claims**: The process of filing a claim and getting service has been straightforward. AppleCare support representatives have been efficient in addressing my concerns, and repairs or replacements have been handled quickly. 4. **Global Repair Coverage**: Since I travel frequently, having global repair coverage is incredibly convenient. I’ve been able to get support and repairs in different countries without any issues. 5. **Value for Money**: For the peace of mind and additional protection it offers, AppleCare provides good value. The cost of a repair or replacement outside of warranty can be high, so having AppleCare has saved me money in the long run. **Cons:** 1. **Additional Cost**: AppleCare is an additional expense on top of the already high cost of Apple products. While it offers great value, it might be a consideration for those on a tight budget. 2. **Limited Number of Accidental Damage Incidents**: AppleCare covers accidental damage, but there is a limit to the number of incidents covered. After that, additional charges apply, which can add up if you’re prone to accidents. 3. **Coverage Exclusions**: Some types of damage or issues may not be covered, such as cosmetic damage or problems arising from unauthorized modifications. It’s important to read the terms and conditions carefully to understand what is and isn’t covered. 4. **Geographical Limitations**: While global repair coverage is a great feature, not all regions may have authorized service providers. This can be a limitation if you are in a remote area. Overall, AppleCare has been a valuable investment for protecting my Apple devices. The comprehensive coverage, excellent technical support, and ease of use make it worth the additional cost. Despite a few limitations, the peace of mind and financial protection it offers have made my experience with Apple products even better.

    I would recommend this to a friend
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