Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2296 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the protection, peace of mind, warranty, noise cancellation, insurance, price, replacement, Apple care, and reliability of the AppleCare+ for AirPods Pro - 2 Year Plan. They feel secure knowing that their AirPods Pro are protected and appreciate the peace of mind it brings. Customers also value the warranty and insurance coverage, as well as the reasonable price and easy replacement process. Overall, customers are satisfied with the AppleCare+ plan and find it to be a worthwhile investment for their AirPods Pro.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,296 reviews
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Definitely buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the apple care. It is a total necessity especially when u have children that use the devices as well. It’s nice to have the extra protection and gives me piece of mind that my investment is protected

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    warranty service

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a warranty service when I had damage I got new replaced item

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Worth It for sure!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used apple care a couple times and each time was a positive experience. Worth the money for the price and piece of mind knowing you can get a replaced or your product repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cover almost anything I had to get my airpods replaced cause I washed them and they changed it for me and I didn't even have to pay them are so reliable and so time taking and caring of the people in need you have to get this cause if not you never know the situation you'll be in and you'll have to get brand new ones for the original price instead of being covered

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to protect my purchase!! Always good to have extra protection on new devices

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    GREAT WARRANTY!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WARRANTY PLAN FOR MY AIRPODS. YOU CAN NEVER REALLY HAVE TOO MUCH PROTECTION FOR THESE HIGH TECH AIRPODS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave with the protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have protection. Apple and Best Buy provide excellent customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Much needed

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for peace of mind as I know people who have needed apple care in the past so I decided to purchase just in case

    I would recommend this to a friend
  • Cons mentioned:
    Lost

    Rated 5 out of 5 stars

    Awesome addition to any purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to beat the cost of this when you’re picking up anything from Apple considering the cost of a good amount of their things. Biggest appeal isn’t just the time but the accidental damage replacement is a must have for me with my AirPods. I’ve lost and damaged multiple pairs of earbuds in my work field, so it’s awesome to be able to get them replaced for so much less then having to buy a new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely worth the money to insure your devices, even if you have a scratch, any issues in the future you will get a replacement for free. The best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for your device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quite complicated and expensive to go through life without some insurance on your devices. This changed everything, I’m quite happy with the purchase, I’ve got all the help I ever needed for my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully I won’t need to use it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection at a decent price. I like that now there is an option to protect all your apple products with one price now.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Worth the price!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works out to protect you invesments ! I always make sure to add apple care + when purchasing anything apple because they are expensive as it is

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    My Apple AirPods Pro

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most useful earbuds available. I'm not sure where to begin when it comes to the features and quality of this device; I can assure you that the noise cancellation is unreal. When I turn it on, it is so silent that I almost feel as though I'm alone. I would want to thank the Best Buy employee that assisted me during the transaction; she was really helpful. I strongly recommend this device.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Warranty

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty for my earbuds for the gym. I know something will happen to them and it’s good peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very grateful

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my item. The Team was very helpful & supporting helping me to find a product that worked for what I was looking for! I am very pleased with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Peace of mind

    Rated 5 out of 5 stars

    Getting Apple Care Plus is a must

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t make the mistake of forgetting to get insurance for your apple products. This will definitely give you peace of mind for your purchase , in case of potential damage to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods. I’ve had them for a few years now and they still work fantastically!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection plan

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is one of the best things out there kinda like the place you wanted to go but you can’t, Apple care is like a peanut butter jelly sandwich if there not peanut butter is not a sandwich or if there no jelly it’s still not a sandwich. I love Apple Care because I know I one of my AirPods break I can go with confidence and ask for a new one for 0$ (Terms apply I think) and as well it helps if you broke or even LOST you phone, such a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really helpful, specially for kids needs!! Good choice to have protection

    I would recommend this to a friend
Sponsored