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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5081 reviews

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98%
would recommend
to a friend

Customers are saying

Customers highly value the protection, peace of mind, coverage, and warranty that AppleCare+ offers. They appreciate the affordable price, hassle-free replacement service, and excellent customer service. However, some customers are concerned about the deductible and the fact that the screen may still crack despite the protection. Others mentioned that they purchased AppleCare+ because they are clumsy or because of the short battery life of the Apple Watch.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 5,081 reviews
  • Rated 2 out of 5 stars

    I don’t know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think Apple care is really needed since the watch is water proof and pretty sturdy. I have heard of people cracking there watch screen but I don’t understand how

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You have to pay more than advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After paying for Apple care, you have to pay much more to use it to replace the Apple item. I understand it, but I wish all the fees were upfront at the initial purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Have been unable to use this I cannot get into an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been unable to use this I cannot get into an Apple store to get assistance and Best Buy’s will not honor it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No loss coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I list my watch and was told at the store that apple ecare foes not cover loss or theft on the I watch but does on the iPhone. That sucks. $$ loss.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    First day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the first day my dog scratched my new watch I'd thought the apple care was going to cover it went into store and they say that there's a $85 copayment NOT fair

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uhhhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give me my points brah. Not much to say, got it but as always hope I never have to use it.... better to have and not use than need and not have.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Customer Service is HORRIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Apple Watch with the Apple Care and Best Buy did not register my watch with Apple. After eight attempts and three hours on the phone Best Buy customer service assured me they would fix the issue and that was over a week ago and my watch is still not registered with Apple Care. I spent $49 on nothing. Best Buy will not give me my money back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product is brilliant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is brilliant but was told I would receive points on this item but did not receive in end

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought AppleCare because I thought it would cover any screen issues or water damage (if it would for some reason happen.) The associate selling it to me made it seem like Apple would cover it, but they don't. They only cover hardware problems. In my opinion, don't get AppleCare. It's not worth it and you'd be better off spending your money on a screen protector.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really had the use for it. I probably won’t get to either as my 2years is up. A good thing I guess.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Free "learning session"is a joke.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an email from Best Buy that I was entitled to a free session with the geek squad to explain everything about the Apple Watch. I went to BB And was asked "what do you want to know?" They finally found someone who did a very short review and very fast. A complete waste of time. I learned nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    plus deductible++++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I payed, I did it thinking ... that I was paying for the regular best buy warranty, the sales person mention that I don't have to pay any deductible if anything happen to my apple watch but with Apple care you need to pay a very expensive deductible plus your apple care plan. Apple care is very expensive and is not worth to have it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy support TERRIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not register my apple care by the agreement number so I call best buy to help.....they sold it to me.....they transferred me twice from the initial call and then dumped me on Apple and that was 3 transfers........ Poor Support

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AppleCare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the worst thing Best Buy did was the let Apple take away their insurance planWhen I buy something at Best Buy I want Best Buy to take care of it not wait at The Apple store for three hours and then tell me it’s going to cost me money,isn’t that why I got an insurance plan it’s the worst insurance plan ever .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    apple care only good for two years!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to use my apple care to get apple watch fixed when they told me it was out of date by just few weeks. Being a veteran that was deployed some of this time that during my apple care to be told i wasted $200 dollars to get nothing out of it. As an elite member i was shocked and appauled.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No opportunity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think I've had long enough to have the opportunity. Would not recommend yet.?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVENT USED IT YET N HOPEFULLY NOT.. U NEVER KNOW WHEN U'LL NEEDED IT

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Coverage care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to update the coverage care online not as simple as it looks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My Gawd AppleCare!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure it's cheap, but you don't really need it for this device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure how good it is yet, could get better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess we will see, I got some scratches within the first few weeks with just regular wear of the watch and went in to see if with apple care I could get anything done and they said no because it was cosmetic....I guess it needs to be destroyed in order for it to kick in...

    No, I would not recommend this to a friend