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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 703 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the protection, peace of mind, and insurance that AppleCare+ offers. They appreciate the warranty, replacement, and helpfulness of the service, considering it a must-have investment for their Apple Watch. On the downside, some customers find it expensive, and there have been concerns about the cost of replacing cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 703 reviews
  • Rated 5 out of 5 stars

    Apple Watch 6 Fulfills so many needs and wants!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch has been a game changer for me in many ways. I can use it to find my iPhone (which I have done more times than I could count.) It works with my ear buds so I can listen to music I choose while I workout! It keeps track of more types of exercise than the 5-6 different types that I routinely engage in, and it fits comfortably, cleans easily and allows me to answer my iPhone more quickly, I just lift my arm and I'm connected to the caller! I originally purchased this iWatch to keep track of my heart rate due to some episodes of A-Fib, which it does instantly and also will run a test for me if I have any concerns. The only reason I would like to upgrade is so that if I have forgotten my iPhone, I can access a couple perks that are not included with the watch alone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love love! Apple is the best! So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Replacement

    Rated 5 out of 5 stars

    Must buy for the clumsy!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are clumsy don’t hesitate to purchase this, let me break it down for you add the $79 now (we get it you just purchased the watch) but trust me it’s worth it. Or don’t buy it and have something happen to your watch and buy a brand new one in its place. Apple are for Apple Watch no matter what happens to your watch incidental or accidental they will give you a brand new one for $50 that’s it. So ask your self this question $79 now and $50 later or $0 now and $400-$500 later.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Break, Expensive

    Rated 5 out of 5 stars

    AppleCare - A must-have for an iWatch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy an iWatch, you MUST get the AppleCare protection. The Apple watches are great but expensive. And they can break if you drop them. I’ve used AppleCare twice to replace iWatches and I was so glad I had it!

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Protection

    Rated 5 out of 5 stars

    Piece of mind!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no way that I wasn't going to insure my Apple watch. It is an investment. I wasn't worried about it malfunctioning as much as I was worried of accidentally damaging it in my day to day life. I have heard nothing but excellent comments about Apple care through many friends and family. It is now comforting to know that my watch is covered all the way around!!!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Good Peace of Mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare Plus is a must with an Apple Watch. I like the ability to be able to get service even at my local Best Buy store if needed for my Apple Product. I like the peace of mind knowing that if something happened to my watch I have this coverage. My last watch got damaged so I made sure to add this with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Insurance
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Just in case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I'm not always a fan of spending extra money on care plans, I've found Apple products to be especially expensive to repair. My wife had an issue with her previous Apple Watch and it cost more to repair it than to replace it. The care plan in this case is good insurance to prevent that from happening again.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Apple Care Plus-2 year plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Apple Care+ for the new Apple Series 6 watch as I dropped my Series 5 watch and shattered the screen. This will provide me with 2 years of watch replacement warranty for a price of $79 I believe. Beats having to spend $500 for a new watch.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    apple care plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found apple care to be very usefull, had a few apple products that had issues for one reason or another and with the apple care, replacement (to a new one) was quick and simple (usually within one day).

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the plan for a watch that was a gift. Thankfully haven't had to use it, it's only be on her wrist since Christmas. Glad I bought it so she had peace of mind in case anything happens, knock on wood!

    I would recommend this to a friend
  • Pros mentioned:
    Warranty
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Apple Care with all my products. Paying those expensive fees can rack up when trying to replace or repair a new Apple item/device. It’s just best to purchase the warranty sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased AppleCare+ when we purchased an Apple Watch Series 6 mm GPS & Cellular. We can not imagine owning an Apple product and not having AppleCare+. You can also add AppleCare+ after you purchase the Apple Watch, but it must be done within a certain amount of days and at the Apple website or by calling their support line. For the price you pay for an Apple product the AppleCare+ is totally worth it. Anything happens to your Apple product, you can easily make an appointment by calling Apple or make it online at the Apple website, then take it to an Apple Store and they will take care of it. You can also call their support line and they will also assist you.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Apple Watch Extended Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get extended warranty on ALL of my Best Buy products. Gives me confidence in them for the duration of my extended warranty. What a small investment for my Apple Watch.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good to Have !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Must for all apple products...Reasonably priced and Good to have just in case there is an issue - I have never had to use them on other items but make sure I have it !

    I would recommend this to a friend
  • Pros mentioned:
    Insurance
    Cons mentioned:
    Cracked screen

    Rated 5 out of 5 stars

    Must have to protect your watch.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary insurance for your apple watch. I learned the hard way the first time, which cost another $330 to repair a cracked screen / dead device.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    BEST WAY TO SAVE MONEY ON AN APPLE PRODUCT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANY TIME YOU BUY AN APPLE PRODUCT, YOU HAVE TO PROTECT YOUR INVESTMENT WITH APPLECARE! THIS IS ONE OF THE BEST PRODUCT PROTECTION PLANS AVAILABLE....

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Expensive devices need this, period.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We often think insurance isn't necessary because we have never experienced accidents that break our devices. Well , guess what, there is always a first time for everyone, and when you break your Apple, you really wish you invested on Apple Care, because who knows. It's like a piece of circuit breaker installed to protect your house from getting burned down during an short circuits. These stuff are as important as it is especially if you bring your apple devices outside or if youre constantly on the move.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had this apple care with my watch 5 but I am glad to have it with my 6 for protection of it. Watches are expensive so protect it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Replacement

    Rated 5 out of 5 stars

    Peace of mind if using your watch as an Athlete

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't own a watch without AppleCare. Basically if your watch breaks it's replaced. Total peace of mind especially if you're an athlete.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Replacement

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best way to protect your Apple device. I have had to get physically broken stuff all the time and am very grateful this exists

    I would recommend this to a friend
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