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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

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97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 5,145 reviews
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to protect your investment. I wish it was a little cheaper but at least it provides a little peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter happened to drop her iPad Pro off of the couch one day and apple care only charged $50 for a whole new iPad! We will continue putting this on our devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind with a pinch at first!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have purchased Apple care even though I have owned iPad's for a long time and haven't had a chance to use it yet. I decided to go for it since my kids use the device day in, day out and the home button goes through lots of abuse. Another factor to consider this option was to by-pass investing on expensive cases which doesn't offer protection against functional issues. Given that Apple has good customer service reputation I don't think I will run into issues if I had to use the care plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had any physical damage to my product, but I've called Applecare several times for any technical difficulties that I experienced. They are so incredibly helpful and patient and take the time to help you resolve whatever issues you may have. I appreciate having the security of Applecare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy any apple product with out apple care. Break the screen without apple care, you'll pay big bucks to get it fixed. Break the screen with AppleCare, just take it to the apple store, and forget about it, No worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care plan is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a hectic home like I do (filled with job responsibility, children, husband, dogs, cats...), I'm sure that your iPad is exposed to everyday hazards. Under those circumstances, you never know what could happen to your iPad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very much to say other than the protection plan gives you peace of mind knowing that if something was to happen, you're covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great waranty plan for any Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to purchase at Best Buy. Same plan & you get points for your purchase, that you will not get if you purchase it directly from Apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally you never use the Apple Care, but I rather have it and not use it than to need it and not have it. Usually is goes seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any Apple device! They do create a good product and the chance that you will need it is slim but if you ever do need it you will be glad you bought it. Amazing service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty is important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it's costly, it's well worth the worry free couple of years that you will have with this product, when/if anything breaks, cracks, stops working, you are able to take it into an Apple store and they will fix your product without further cost to you. Particularly if it's a product that you use on a daily basis - that will get it's fair share of wear/tear during the warranty covered period of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why not get extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figure the $99 is worth a little extra peace of mind for a device that could be subjected to some abuse or an accidental drop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+ is always worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All electronics should have a replacement plan purchased. AppleCare+ is worth the money as they are easy to work with when an Apple product doesn't work. I always purchase the replacement/repair plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased a new IPad we added the AppleCare+ for IPad protection plan for two years. The IPad is our travel companion and it provides us with excellent peace of mind to now our new machine is protected as we travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for iPad owners.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must purchase item for your iPad/ iPad pro. Damage protection software support, and free tech support for 2 years means you will have no issues whenever it comes to your likely expensive purchase. Don't risk your investment, be prepared and you'll be happy when something happens!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not ever need to use this but I guess it was a nice comfort just in case.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alrhough I haven't needed to use the plan yet, it's important to have a protection plan & AppleCare is the best option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for a portable device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind is always a good thing. I have never dropped my iPad but you never know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't know if it's worth it but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know if it's worth it but I don't what to get caught without it on a product this expensive so you really can't go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this plan. So far it has saved me money on several installs and 1 repair. In addition I have saved more money on reduced prices and special sales . It has more then paid for itself already

    I would recommend this to a friend