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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

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97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 5,145 reviews
  • Rated 4 out of 5 stars

    Nice to have a protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I won't have to use it but got the plan just in case (have kids that like to play on the iPad). So far, so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prevention just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use it, but it is good to have insurance just in case something bad happens, like car insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad mini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Got it for my daughter to use for movies when we are on the road to watch movies and play games. Had it for 2 or so years now and no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AlabamaWins18thNationalChampionship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they would warranty another year but this is still best tablet made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a sense for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection if something breaks- only wish would get a refund or break on the next plan if we don't claim anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when this item is purchased for a teenager

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use the AppleCare service 3 times since buying it and have never had to wait more than a minute. Each time the apple care professional was able to help me with my problem and fix it easily. I would recommend this to everyone it's always nice to insure your investments.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to make a claim yet on warranty. 100 bucks for 2 years not bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take my Ipad with me everywhere. The warranty gives me the security I need to do this. I don't need to be concerned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love AppleCare! I have not used it yet for my iPad mini, but I have several times for my iMac retina. I love it! Help agents are calm, patient, and helpful, which is great for me as I get frustrated and confused and have no tech person available for help. thank you Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care plus is a MUST for any apple product. This was purchased to cover an IPad that will primarily be used by a teenager. Even though we purchased a protective case, you still need apple care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It extra security of having an extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good idea to purchase an extended warranty for that what if moment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good care plan for my kids ipad pro just in case an accident occurs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought the apple care after dropping my last ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use my apple care but is nice to know I have it. After dropping my last ipad I wish I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it! You won’t regret it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my first iPad Pro decided it wasn’t going to turn on, AppleCare+ was there to save me. No cost out of my pocket whatsoever. My replacement was delivered in less than 3 days. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We by warranties from Best Buy for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase a ton of electronic items from Best Buy and the warranties with them. I can not tell you how many times they have come in handy. My family is VERY accident prone and it I always seems to be the day after the regular warranty ends. Thank goodness for Best Buy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need that warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the warranty yet. However my daughter damaged her previous IPad and the manufacturers warranty expired the week prior. So with my new purchased IPad I purchased the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection for your iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are thinking to buy iPad for your children then make sure you purchase AppleCare+ protection. It makes you more secure and you don't have to worry about how your child uses iPad. AppleCare+ will be there if anything happens to your iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but I have with iPhones numerous times and have had good results with apple Genius Bar solutions. They are the very best for apple product support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have peace of mind for this device. Especially in this day and age.

    I would recommend this to a friend