Customer Ratings & Reviews

Great option to have when you purchase a new Apple device! I previously owned an iPad Mini that I loved but was inspired by the functionality of the Pro. With the 2-year Apple Care I can call with questions about my new device free of charge!

AppleCare has been a good purchase for me previously, and the salesperson at BestBuy's Apple area was helpful in clarifying some of my questions about the current offering. I purchased it with the iPad and am very pleased to have the coverage and protection.

You can never go wrong with extra coverage for any product purchased at Best Buy. The Geek Squad and tech support, at least at Bay Parkway location, are always incredibly helpful.

I would sing the praises of the apple care + plan if I had not just been dumbfounded by their policy on serial numbers. My smart keyboard folio I purchased from Best Buy quit working and attaching to my iPad. As the apple care allows for replacements, I went to have it replaced. Well since the fabric on the back had rubbed off the serial number --- who puts it on that suede material, anyway, PUT IT ON THE VYNIL like a smart person with your smart keyboard. They tell me to call best buy to find out the serial number because they have to track it. I check the receipt and there is a serial number for EVERYTHING that I purchased except for the folio. So... purchase but with care... You have been warned.

You always want to protect your apple products with apple care+, it definitely helps take the worry about dealing with any type of issue in the future. Definitely a recommend buy!

if you have iPad pro you should have this apple care. Coz it will help you a lot I learn lesson.

Much better than any third party insurance The process is very simple. Just walk into any apple store and apple gets it fixed/replaced within hours. No complicated form filling and hoping

Must have for any Apple device! Don't get overpriced protection which charges almost as much as the original purchased item to file a claim (Asurion).

I'll always protect my products. Never leave home without it

I bought the protection because I have used the same protection for my other IPads. Anytime I have had a problem, the problem was resolved with AppleCare. The techs are always very professional and have always corrected the problem.

I always get the apple warranty, you never know. It covers the cable charger that normally gets damaged.

I dropped my previous iPad so when I purchased a new one, I decided it was smart to have Apple Care. The iPad has only limited warranty for one year. Keep your info in a safe place as neither best Buy or Apple could find it when I Had a battery problem

I didn’t even use it tbh idk but since. It’s apple it should be good

Over the many years of Apple products I have owned, I have finally had to use this last year and it ended up being very worth it. They trouble shot my item a bit, and since they couldn't fix it in store they just replaced my item with a new one.

I always buy warrantees and then never use them. It is so frustrating but it's like insurance. You hope you never need it. My only problem with apple care is that it is not renewable after you initially purchase it. 2 years is all you get.

Good to have Apple Care if any questions arrises. Calling Apple Care is not the greatest, must wait.

I haven't had to used the coverage yet, but on an iPad that cost $1000. it's nice to know I'm protected.

I always buy the protection plan on all my electronics beacuse it's 100% covered if anything happens to my ipad. The coverage is well worth the price.

If you invest the money in buying an Apple product, you must invest the extra in purchasing Apple Care. This "insurance" provides assurance that if something happens to your device (not lost or stolen), you can get it repaired. I love Apple Care.

Best Buy always provides great support for the devices they sell. This provides even more protection